Operations Project Manager - Paved Assets : Job Details

Job Description: Operations Project ManagerOverviewAre you highly organized, detail-oriented, and passionate about making things run smoothly? We're looking for an exceptional Operations Project Manager to play a vital role in scaling our company by managing projects across sales & marketing, finance, and operations. You'll help ensure our data is accurate, we're staying on track with our goals, and we're communicating across the organization. Whether you're currently working or you've spent the past few years managing a household, a side hustle, or community projects, your skills in leadership, communication, and execution are exactly what we need. If you're ready to make a meaningful impact at a small business while scaling a business, this is the opportunity for you!MissionDrive operational excellence with the goal of scaling the business. Support cross functional operations by managing projects, implementing our 'business operating system', ensuring data accuracy, tracking and maintaining dashboards, and managing communications. Be the glue that supports sales, finance, operations, and in the field crews.Outcomes - First 30 days

Lead implementation of our Align our 'business operating system' using the Scaling Up Methodology - 30 days

• Read Mastering the Rockefeller Habits & Scaling Up
• Attend online training
• Lead implementation of Align software platform and it's integration into Paved Assets processes

Dashboards

Priorities

Huddles

Manage ongoing Sales & Marketing Support - 30 days

• Learn Paved Assets business and our ideal customer profiles

Understand our services

Understand sales cycle

Understand customer segments

Be able to identify opportunities; daily research

Manage marketing calendar

CRM management:

Learn to use Revenue Commander CRM platform

Record and update contacts and opportunities in Revenue Commander CRM, ensure 100% accuracy of data entered

Learn to create proposals with input from Superintendent & Executive team

Understand proposal process and inputs

Learn to use Attentive mapping software and Google Maps

Learn and use templates

Manage direct mail campaigns

Order supplies

Build, manage, and segment contact list

Print, package, and mail

Finances & Operations Support - 30 days

• Create MSA/SOWs
• Manage credentialling requests from clients - NetVendor, Procore, COIs
• Help record book keeping entries; run a weekly GL to verify entries with owners
• Lead implementation of Cash Flow Story software
• Manage reporting and support month and year-end closing

Outcomes - Ongoing.

Data, Dashboard & Reporting Management:

• Create and run reports to update company dashboards to reflect the latest metrics and KPIs.
• Organize, clean, and maintain data to support sales, marketing, and operations teams.
• Update company dashboards weekly with the latest KPIs and metrics, ensuring all reports are accurate and visually clear.
• Verify downstream data. Collaborate with leadership to ensure data is presented clearly and effectively.
• Provide timely alerts for anomalies or deviations from key metrics.

Sales & Marketing Support

• Input and update contact and opportunity information in the company CRM database with a high degree of accuracy.
• Create proposals using company templates
• Provide sales support to track and manage prospects and clients
• Manage direct mail marketing campaigns
• Support association sponsorships, tradeshows, etc

Operational Support

• Act as company Lead for 'Paved Assets Operating System' Align software platform, monitor Company Priorities, ensuring critical metrics are tracked and performance issues are addressed
• Support the day-to-day operations of the business to ensure efficiency and effectiveness.
• Financial projects as needed: such as support bookkeeper and accountant by recording financial transactions; A/R tracking and follow-up
• Document and maintain company standard operating procedures (SOPs)
• Identify inefficiencies in current workflows and suggest improvements to enhance productivity.
• Help create training materials - online, print, and video
• Track and manage inventory
• HR - applicant vetting, screening as needed, help identify tasks to outsource

Communications and Collaboration

• Assist in preparing agendas and materials for weekly management meetings, ensuring all items are ready in advance; record and distribute meeting notes and follow up on assigned to-dos within deadlines
• Coordinate daily huddles
• Work closely with department leads to gather updates, resolve data discrepancies, and ensure accountability.
• Support cross-functional communication to ensure all teams stay aligned with company objectives.

Competencies

Attention to Detail

• Demonstrates precision in data entry and ensures accuracy across all tasks.
• Identifies discrepancies and resolves them proactively.

Organizational Skills

• Manages multiple projects, tasks, and deadlines without letting details slip through the cracks.
• Effectively prioritizes work to ensure critical items are completed first.

Consistent, Persistent & Persuasive

• Stays on task to ensure tasks, projects, and goals are achieved
• Follows-up and through on tasks and makes sure others do to
• Is able to convince others of a course of action

Tech Savvy

• Comfortable with spreadsheets, project management tools, and reporting required, familiarity with dashboard building, CRM, and QuickBooks helpful but not required
• Comfortable learning and using technology to further business goals such as financial, CRM, spreadsheet software, and dashboard platforms.
• Quickly adapts to new technologies and systems.

Communication Skills

• Clearly conveys updates, issues, and solutions to team members.
• Writes concise and professional meeting notes and follow-ups.

Problem-Solving Mindset

• Thinks critically to identify inefficiencies and suggest improvements.
• Takes initiative to solve small issues without supervision.

Dependability

• Consistently delivers high-quality work on time.
• Maintains reliability in tracking and completing assigned tasks.

Team Collaboration

• Works effectively with colleagues across departments to gather data and provide support.
• Builds positive working relationships through clear and open communication.

Learning

• Coachable, wants to improve, is open to feedback
• Interested in continually learning to advance personal and business goals

Cultural Fit

• Embodies the company's Core Values.
• Demonstrates a passion for learning and improving.
• Thrives in a team-oriented, fast-paced environment.

Compensation

• Hourly Rate/Salary: Based on experience.
• Opportunities for growth and training in the Scaling Up methodology.
• Benefits such as health, flexible hours, paid time off, and professional development.

Education

• Bachelor's degree in business, operations, or a related field is a plus.