Operations Representative - American Water Company : Job Details

Requisition ID: 107140

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

New Jersey American Water is looking for an Operations Representative! If you are self-driven with analytical skills, then this role is for YOU! Apply TODAY for immediate consideration!

Key Accountabilities

* Assist field in locating Company facilities using maps and/or sketches, whether electronically transmitted or provided in hard copy.

* Tracks and maintains inventory; orders supplies for department and company.

* Logs, updates, processes, obtains, and closes out such things as (but not limited to) invoices, work orders, purchase orders, permits and service applications.

* Maintains various records, files and spreadsheets for department. Inputs/compiles data and provides reports on such things as (but not limited to) budget, vendor data, departmental expenses, environmental reportings, equipment test results, departmental progress and departmental key performance indicators (KPI), using company software programs and data bases.

* Communicates with colleagues, customers, clients and vendors verbally as well as through correspondence, email and telephone to include, but not limited to, Leak Letters, One Call for mark outs and agreements for Developer Services, and schedules appointments.

* Performs mail and other clerical duties as assigned.

* Supports accounting in various functions, including but not limited to, processing time sheets, various payment types, researching and reconciling invoice issues, check processing, disbursements for petty cash, etc.

* Other responsibilities as assigned.

Knowledge/Skills

* Able to speak, read, write and understand the English language.

* Strong communications skills.

* Computer literate; excellent typing skills.

* Mathematically adept.

* Customer Service focused.

Must have working knowledge of:

* Company policies and procedures and safety practices.

* Microsoft Office software as well as other company-utilized software systems

Experience/Education

* Four years' experience in appropriate clerical work preferred.

* High School diploma or G.E.D.

* Associate or Bachelor degree is a plus.

Work Environment

* Office environment.

* Able to sit for extended periods of time.

* Understand and follow Company safety procedures.

* Adhere to Company dress code.

Other

* The individual must be able to perform the essential functions and meet the physical requirements for the position.

* May be assigned to perform responsibilities either individually or in conjunction with other employees.

* Responds to inquiries accurately and professionally and, when necessary, involve the appropriate individuals to resolve customer and Company-related issues and to achieve the highest level of Customer Service in all areas of responsibility.

* Maintains professionalism in appearance and demeanor at all times.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.