Operations Servicing Specialist I - Space Coast Credit Union : Job Details

Reviews and completes account research and maintenance requests. Researches and completes Verification of Deposit (VOD) requests from Members and outside companies. Reviews daily report of Safe Deposit, sends corresponding letters, and informs branches of drill notices when necessary. Assists Team Members and Members with questions and concerns involving deposit account and membership documents in the Operations phone queue and make outbound phone calls when required. Perform quality control review of new membership eligibility and serves as the Membership Officer on behalf of the credit union. Reviews Overdraft Privilege requests and limit increases in accordance with policy and procedures. Respond promptly and professionally to Member inquiries regarding deposit accounts and other related matters. Resolve basic issues or escalate complex cases to senior Team Members as needed. Operations Servicing Specialist I Qualifications High School Diploma or equivalent required. 1-3 years custo...Operations, Specialist, Operation, Manufacturing, Banking, Deposit