Operations Supervisor - Day & Ross USA : Job Details

Job DescriptionYou belong at Day & Ross. Operations Supervisor Full-time: 10:30 am - 7pm Location: Decatur, GA The Operation's Supervisor is responsible for supervising overall dock operations, including day to day processes, paperwork, reporting, and monitoring KPI's. How You'll Help

• Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated, and corrective/preventative measures are implemented.
• Works with the team and others, internal and external to the facility, to resolve roadblocks to achievement of daily operational objectives.
• Work with the Terminal Manager to track monthly performance stats for the dock.
• Ensure accurate reporting.
• Uploading and setting up of scanners.
• Maintain communication with PDC Supervisor for status reports on correct loading by unit and timely departures.
• Do a dock and yard check, ensure freight is not missed, and trucks are on schedule.
• Perform Yard consolidations, including checking what is in the trailers.

Your Skills & Experience:

• Must have a good command of the English language, both written and verbal.
• Transportation background in dock supervision a plus (3-5 years)
• Computer literate in Excel and Word
• Must be able to build and maintain relationships.
• Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.
• Strong sense of urgency and ability to respond to demands calmly.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
• Ability to work independently, a self-starter
• Strong problem-solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
• Ability to work a flexible work schedule
• Strong Communication Skills.
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in a highly transactional environment
• Ability to champion the business needs collaboratively to colleagues
• Minimum of secondary education, with a preference for post-secondary education (general stream) or a combination of education and experience

To apply, visit our Careers page at dayross.com. If you're chosen for the role, you'll be asked to provide reference and criminal background checks before employment. You'll only be contacted if you're selected for an interview. About Day & Ross From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics. We believe our people are our greatest strength. That's why we've been named a Top Company for Women to Work for in Transportation since 2018. We've also been recognized by Transport Topics as a Top Dedicated and For-Hire Carrier. Our recognition reflects the family values we share with our parent company, McCain Foods Limited. As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements in alignment with our business practices, capabilities, and values.