Operations Supervisor - Secure Transportation : Job Details

Summary Description Oversee driver's performance, duties and responsibilities. Drivers certifications need to be wpdated and current. This individual would assist or manage the day-to-day fleet operations of their assigned Division. This includes all aspects, but not limited to drivers' operations, training, affiliates/internal performance and assisting Transportation Manager with daily operations. Key Tasks and Responsibilities Assist with all aspects of daily Operation, including:

• Create daily scheduling and coordination of transportation.
• Keep drivers training and certifications up to date.
• Conduct training for any certifications that are due to expire.
• Ensure that drivers have all necessary information for their next-day schedules.
• Prints the schedules the day before so they are ready in the morning.
• Assess the next day's resources and forecast potential problems.
• Determine if any trips need to be conducted by a partner.
• Re-arrange the schedule and drivers as needed to ensure proper coverage.
• Act as backup driver in the event drivers call out or are unavailable for coverage.
• Conduct drivers' quarterly meetings and Safety meetings.
• Fills in or assists the Trans. Manager as needed.
• Vehicles safety and maintenance inspections.
• Conduct / Monitor drivers' performance evaluations.
• To be completed annually or as needed due to disciplinary action.
• Frequent and Random field spot checks / Affiliates vehicle and Drivers.
• Conduct Accident / Injury investigations and reporting.
• Address and resolve drivers' personnel issues; Address disciplinary issues.
• Utilize the Discussion Log to document any disciplinary actions.
• Enforcement of Company's procedures and policies.
• Will provide verbal and written warnings.
• Interact closely with the senior center staff resolving concerns as they arise
• Works cooperatively and professionally with Center staff.
• Attend all required meetings in the absence of the Transportation Manager.
• Manage and maintain a fleet of lift vans, A.D.A accessible mini buses ambulatory vehicles.
• Data entry into a FileMaker based system,
• Act as back up coverage for the Transportation Manager.

Education & Training

• High school graduate or GED
• Supervisory training preferred
• Class B drivers' license preferred will train
• CPR/First Aid preferred, will train
• Must obtain in 60-days: Certified CPR Trainer

Knowledge and Experience

• Experience in Senior Care or related human services industry. 1 year experience with the elderly
• Extensive knowledge of San Diego and surrounding areas streets, neighborhoods and traffic patterns.
• Vehicle scheduling and dispatching a plus. Supervisory experience a plus.

Core Competencies

• Must be a self-starter and able to work under minimum supervision.
• Must be able to manage multiple tasks, use good judgment to plan and achieve goals.
• Must possess good communication skills.
• Must be computer literate and proficient with Word, Excel and database management software.
• Must have a proactive approach to unforeseen situations.

Working Conditions

• Must be able to work weekends, Holidays and any shift as necessary. Work hours: 06:00 am -17:00 pm with varying shifts
• Might be required to drive vehicles as needed.
• Must be able to travel out of town with overnight stay when necessary.

Physical Requirements

• Be able to push 1501bs and lift 501bs minimum
• Position requires working in a seated position while operating computer, keyboard, mouse, phones and printers and filing of documents
• Position may require standing/walking for up to 4 hours

Secure Transportation is an affirmative action and EEO employer.