Operations Supervisor - HP : Job Details

Ensures operational excellence by actively monitoring and guaranteeing the accomplishment of team objectives and critical contractual commitments, such as Service Level Agreements (SLAs) or service delivery targets. - Provides expertise for IT infrastructure, application infrastructure, and related services throughout the lifecycle of a deal in accordance with contractually established terms, conditions and established technical standards. - Oversees and manages the day-to-day activities of support-level employees, ensuring compliance with policies and guidelines, and prioritizing tasks to meet team objectives. - Leads a team of non-exempt contributors, offering coaching and guidance to enhance task and skill proficiency. - Provides advice and insights to both management and peers regarding matters of significance within the immediate area of responsibility. - Collaborates closely on the development of scalable backup designs, solutions, and policy recommendations, contributing to oper...Operations Supervisor, Operations, Project Management, Computer Science, Technical Support, Supervisor, Manufacturing