Operations Teller - Advantage Federal Credit Union : Job Details

Operations Teller

About the Organization Advantage Federal Credit Union is a Not-for-Profit financial organization, wholly and locally owned and operated by and for its members. Our mission is to be every member's first choice for financial services. Community is at the root of Advantage FCU as well as the heart and soul of the credit union. We are actively involved with the Rochester community and we support many foundations, charities and organizations.

Location Penfield

Description

The Operations Teller at the Penfield Branch pays to to $21.70/hr.

The Full time Operations Teller role will oversee teller line operational functions. Supports other branch tasks and functions; conducts scheduling of tellers and approval of time cards.Essential Functions & Responsibilities:>Completes daily activities of teller role, such as processing transactions for members, assisting with servicingissues taking action to ensure member data on file is complete.>Generates teller referrals for platform.>Monitors daily activities of other tellers, including schedules and time cards.>Monitors and maintains branch operations and activities for compliance with established policies, processes, and procedures.>Maintains branch cash levels via managing vault cash, orders and shipments.>Audits, balances and fills cash machines according to procedures.>Audits, balances and fills ATM's according to procedures. Performs first line maintenance on ATMs, and otherbranch equipment.>Attends training to perform functions and ensures tellers are operationally proficient.>Orders and maintains branch inventory, of negotiable items (i.e. debit cards, gift cards, corporate & starterchecks).>Responsible for Supervisor overrides to prevent fraud and losses.>Performs other job related duties as assigned.

Performance Measurements:1. Member Service and Communications: To insure that the teller line is providing friendly,professional, personal service to all members. To keep management informed regarding key sales,operating, and staff issues affecting the branch.2. Accountability and Teamwork: To support teamwork and maintain a professional workenvironment; businesslike appearance.3. Job Knowledge: In-depth knowledge of products, services and operations.4. Productivity: Achieve individual and branch referral goals; accuracy in processing and work;operate efficiently and effectively.Knowledge, Skills and Abilities:

Position Requirements

Experience Six months to two years as a teller or related job experience.Education Some college preferred.A high degree of integrity, trust, and diplomacy is required. Able to function effectivelyin a team environment. Maintains high degree of member service and solidcommunications skills. Excellent communication skills - verbal and written.

Category Branch Administration

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.