Operations Training Specialist - Raymond James : Job Details

DescriptionTriState Capital Bank is an independent chartered bank subsidiary of Raymond James. Headquartered in Pittsburgh, PA, TriState Capital Bank provides premier private banking, commercial banking, and treasury management products and services to corporate, institutional, and high-net-worth (HNW) clients.Summary of the Position:The Operations Training Specialist is responsible for the training and development of Operations team members. The Operations Training Specialist helps Operations team members cultivate their skills and knowledge and develop new skills, manages and develops learning programs, and assesses/measures the results of the learning programs. The Operations training specialist will collaborate with operations managers to deliver a training program that optimizes the current and future goals of the organization for both new and experienced colleagues.Summary of the Position: Primary Functions of the Position:Designs effective training curriculums, strategies, and materialsMaintains database of all training materials and update as neededSupports and mentors both new and existing colleaguesMonitors colleagues' performance and response to trainingDevelops, plans, and coordinates all training eventsDelivers group training classes, individual instruction, and workshops covering a range of topics across the Operations teamsCollaborates with operations management on employee onboardingConducts colleague surveys on training effectiveness and incorporates feedback into future programsEvaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.Uses data to assign and adjust training assignments for both new and tenured colleaguesDrives training related initiatives through to completionQualificationsEducation and Experience RequirementsBachelor's Degree3 years of Banking, financial services experienceSome supervisory experience or training experience preferredEssential Skills & Abilities:Excellent verbal & written skillsProven organization skills and attention to detailAbility to effectively prioritize and mange time to accommodate multiple deliverables or projects from various partners simultaneously within designated timeframesStrong communication skills and ability to present in front of groupsAbility to provide coaching and feedback to colleagues at various levelsGood interpersonal skills with all levels of managementIntermediate proficiency in Microsoft Suite (Excel, PowerPoint)TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.TriState Capital Bank is an Equal Opportunity EmployerJob: OperationsPrimary Location: US-PA-Pittsburgh-PittsburghOrganization TriState Capital BankSchedule Full-timeJob Shift Day JobTravel NoReq ID: 2403592