OPG Program Specialist - Administrative Office of the Courts, WA : Job Details

Salary : $66,012.00 - $86,712.00 AnnuallyLocation : Olympia, WAJob Type: .REGULAR: Full-TimeJob Number: 2024-82Division: Management Services DivisionOpening Date: 10/08/2024Closing Date: ContinuousPosition ProfileProvides program support services in planning, coordinating and implementing various court improvement programs, projects and initiatives, and implementation of court-related legislation. This position primarily supports the Office of Public Guardianship.Reports to the Manager of the Office of Guardianship and Elder Services. Takes independent initiative and responsibility for providing on-going program support and coordination within assigned area of expertise and responsibility. Work is periodically reviewed. Receives direction for specific assignments from senior AOC staff. Guidance is available for new or unusual situations. Designated positions provide support to judicial and court association staff and members.Washington Courts Employment OpportunityAdministrative Office of the CourtsOPG Program Specialist (Court Program Specialist)Management Services Division Our Mission: Advance the efficient and effective operation of the Washington Judicial System.The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.POSITION DETAILSJob #: 2024-82Status: Regular, Full-Time* Location: Olympia, WashingtonSalary: Range 59: $66,012 - $86,712 per year (DOQ). Opens: October 8, 2024Closes: Open until filled. AOC reserves the right to close the recruitment at any time.WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATIONAOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.This position requires 1 day(s) per week working onsite at AOC facilities Duties and Responsibilities

• Coordinates and assists with various projects that focus on work of the Office of Public Guardianship (OPG). Such projects may include research, studies, gathering information, identification of best practices, preparing reports, and maintaining program data.
• Communicates and assists in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring compliance with internal AOC program policies, standards, and guidelines as well as statutory standards.
• Assists senior OPG staff in managing and coordinating the program, including monitoring legislation related to the OPG (RCW 2.72 and 11.130).
• Provides administrative support for program which may include preparing meeting agendas, attending meetings and preparing/distributing minutes, preparing training materials, etc.
• Responds to requests from the public for technical assistance, program literature, OPG referral process, and other information related to the program.
• Assists in the review of program referrals. Performs initial eligibility screenings and follows up/ requests additional information as needed.
• Assists in developing and improving internal program processes and standardized forms to allow for maximum effectiveness and efficiency of court program implementation.
• Conducts research and collects qualitative and quantitative data on guardianship and the cost effectiveness of public guardianship services.
• Assists in the recruitment of new contractors. Provides administrative and technical support to contractors.
• Assists in coordinating OPG financial budgeting, monitoring, and oversight. Assists with reviews of monthly invoices and logs contractors' reimbursement requests. Reports discrepancies to senior program staff.
• Assists in case management including reviews of court pleadings, reports, case notes, and caseload monitoring. Enters data into program database.
• Assists with the planning and coordinating of CPGC trainings offered by the OPG.
• Updates and maintains information on OPG website.
• Designated positions provide administrative support to judicial and court associations, which may include: making arrangements for conference training and meeting facilities; arranging for and monitors billings, fees, travel expenses and other financial transactions related to conferences, meetings and programs; preparing agendas and meeting notices; attending meetings and preparing and distributing minutes.
• Assists with various projects that include conducting studies, gathering information, staffing committees and preparing narrative reports, memoranda and presentation/training materials.
• Assists in developing and enhancing internal business processes to allow for maximum effectiveness and efficiency of court program implementation.
• Communicates and assists in developing and implementing program policies, standards, guidelines, and expectations; assists in monitoring compliance with internal AOC program policies, standards and guidelines.
• Performs other duties as required.

Qualifications and CredentialsRelevant experience may substitute for the required education.An Associate of Arts degree in court, public or business administration, social services, or a related field AND:

• Four (4) years of administrative program support experience.

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• Advanced skills in using office software.
• Ability to learn and use new computer applications as needed.
• Knowledge of website navigation, searches and content updating functions
• Knowledge of grammar, spelling, clerical procedures, correspondence, report writing.
• Accuracy and attention to detail in the delivery of work products.
• Communication skills both orally and in writing.
• Understands customer expectations and ensures work meets those expectations.
• Professionalism in dealing with clients, staff, management and the public.

• Ability to establish and maintain effective working relationships with governmental and court officials at all levels.

• Ability to multi-task and effectively work on multiple projects simultaneously.
• Sets priorities and effectively manages time to meet deadlines and work schedules.
• Accepts personal responsibility for the quality and timeliness of work.
• Ability to independently coordinate projects with minimal supervision.
• Ability to analyze problems and develop solutions, recommendations and options.
• Keeps appropriate senior staff and clients informed on specific work assignments.

• Knowledge of organization/operation of the Washington State court system; procedures and practices followed within the judiciary.

• Ability to gain and utilize knowledge of internal and external protocols.

Supplemental Information

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position may be overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) ###-####, or fax (360) ###-####, or via email to [email protected]. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.We are a team-oriented culture, and a balance of family and work-life in a wonderful community. We offer a family-friendly package of pay, benefits, paid time off, and workplace opportunities to help you get the most out of your career and life.Our compensation plan includes:

• Health, Dental, and Vision Plans
• Retirement Plan Options
• Deferred Compensation Plan
• Paid Time Off (Vacation, Sick Leave and Holidays)
• Paid Basic Life Insurance Policy and Long Term Disability Insurance
• Employee Assistance Program
• Flexible Spending Account and Dependent Care Assistance Program
• Public Service Loan Forgiveness

Part-time employees will receive benefits on a pro-rated basis.To learn more details about all we have to offer, visit the benefits page at 01 Do you have an Associate of Arts degree in court, public or business administration, social services, or a related field?

• Yes
• No

02 Do you have at least four (4) years of administrative program support experience?

• Yes
• No

Required Question