Oracle HCM Functional Support - the fedcap group : Job Details

Job DescriptionJOB SUMMARY The Oracle HCM Functional Support will be responsible for providing user support on Oracle HCM Cloud modules, troubleshooting system issues, defect management and system testing. Full Time, Remote. Salary $75,000 -$90,000 ESSENTIAL FUNCTIONS

• Provide user support on Oracle HCM functionalities, including Core HR, Journeys, Oracle Learning Management, Oracle Recruiting Cloud, Talent Management and Oracle Guided Learning.
• Analyze and troubleshoot system issue related to Oracle HCM Cloud Modules.
• Administer Oracle Learning Management and provide user support.
• Develop test plans/scripts, execute testing scenarios, and validate results.
• Track defects and validate delivered fixes.
• Contributes to organization success by accepting new assignments, helping team members, learning new skills, and striving to improve team results.
• Stay up to date on industry trends and best practices in Oracle HCM.,

NOTE: The employer reserves the right to change or assign other duties to this position. QUALIFICATIONS Job qualifications are stated in the Essential Functions of the job description. An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below. Required Education and Job Experience

• B.S. or B.A. degree in related field.
• Knowledge of Oracle HCM Cloud is a must
• Experience working with the Oracle support opening SRs, follow-up and issue resolution.
• Experience in E2E Testing and debugging.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Experience with OTBI, MS Office applications with high proficiency in Excel.

Knowledge, Skills, and Abilities

• Excellent verbal/written communication and presentation skills.
• Excellent organizational and project management skills with attention to detail.
• Ability to function well in a high-paced and at times stressful environment while managing multiple projects focusing on deadlines, large volume of work, and client satisfaction concerns.
• Maintain the highest level of confidentiality, integrity, and ethical practice.
• Analyze, make decisions, and resolve situations/problems effectively within the scope of responsibilities analyzing situations and data to resolve existing or potential problems.

Other Demonstrable knowledge of and commitment to the mission, vision and goals of The Fedcap Group and execution of relevant policies and procedures. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Work Conditions Work is typically performed in an office environment and at various off-site company locations. Position Type/Expected Hours of Work Normal business hours: At times, must be willing to work in beyond normal business hours as needed by operational needs. Travel None The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V. About Us Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered. Website: