Oracle PPM Production Support Analyst (Technology Specialist II) - Digital and Technology Partners - Remote - Mount Sinai Health System : Job Details

Job DescriptionOracle PPM Production Support Analyst - Technology Specialist II - Digital and Technology Partners - Req#3021913The Information Technology Specialist II consults with business partners to define requirements and develop solution alternatives and estimates in Oracle Fusion Projects and Grants. This role will ensure the day-to-day operational activities are running as expected, resolving incidents, managing updates, performing configurations and performing root cause analysis. This person will also manage all vendors for this functional IT domain, and they will ensure the services being provided by the outsource provider(s) are consistently meeting SLA's. This person will be accountable for the support of all technology solutions in Oracle Fusion Project Foundation, Project Billing, Project Costing, and Grants management.Responsibilities

• Demonstrate deep understanding of core processes, including Project Foundation, Project Billing, Project Costing, and Grants management, ensuring alignment with business operations and objectives.
• Provide comprehensive post-production support for all functional aspects of Oracle Cloud, with a focus on Project Financials Management, Project Costing, Project Billing, Awards, and Grants.
• Oversee the daily support of Oracle Cloud SaaS applications, ensuring optimal system performance, resolving issues promptly, and minimizing system downtime.
• Continuously improve the functionality and efficiency of Oracle Fusion PPM modules and third-party systems, driving enhancements to meet evolving business needs.
• Collaborate closely with business stakeholders and IT management to optimize operations and deliver competitive advantages through innovative technology solutions.
• Troubleshoot and resolve day-to-day post-production issues, offering innovative solutions and proactive support as business requirements evolve.
• Support the organization during quarterly updates, including system regression testing and ensuring smooth transitions during new releases.
• Proactively identify, track, and escalate critical path issues or timeline risks, ensuring timely resolution to maintain system stability and meet business needs.
• Assist in the development and maintenance of system documentation, including post-production troubleshooting guides, knowledge base articles, and user training materials.
• Participate in root cause analysis of recurring issues, driving long-term solutions to prevent future disruptions and enhance system reliability.
• Maintain regular communication with internal teams to ensure alignment and collaboration for efficient issue resolution and improvements.

Qualifications

• Bachelors degree in a technical discipline; Masters degree preferred
• Ten years of related experience, In depth knowledge of associated technology areas that could impact area of responsibility; healthcare technology experience preferred.
• 10+ years of Oracle Finance experience, with 3+ years of experience in Oracle Fusion Finance
• 5 + years of experience in leading and managing team
• Project experience and Subject Matter of Expert in Oracle Fusion Cloud modules of Project Management. Projects Costing, Projects Billing and Contracts and Grants Management
• Functional Oracle expertise in large US based Hospital and School
• Proven record of working with senior business leaders in developing technology roadmaps and strategies
• Cross-module experience with Oracle Fusion Supply Chain and General Ledger is a plus
• Experience in delivering IT solutions on time and on budget
• Experienced in Agile methodologies and their implementations in ERP package solutions
• Good working knowledge of Oracle Fusion Finance architecture and administration
• Exceptional customer service orientation and collaboration skills
• Oracle Projects Cloud certification preferred not required

Compensation StatementThe Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $120,000.00 - $180,060.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.Non-Bargaining Unit, 221 - DTP HSO Oracle Implementation - MSH, Mount Sinai HospitalAbout UsStrength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally. Explore more about this opportunity and how you can help us write a new chapter in our history! About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high Honor Roll status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's Best Children's Hospitals ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's The World's Best Smart Hospitals ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism. EOE Minorities/Women/Disabled/Veterans