We are helping our client find a reliable and team-oriented individual to provide exceptional service and support our supply chain operations. This role is onsite in Middlesex County, NJ!
If you enjoy a fast-paced environment and have excellent organizational skills, we encourage you to apply!
Key Responsibilities:
- Accurately process client (B2B) orders received via email and phone.
- Serve as the main point of contact ensuring prompt and courteous responses to inquiries and concerns.
- Resolve issues related to orders, shipping, and product availability in collaboration with internal teams.
- Maintain accurate records of all orders and communications in the system.
- Partner with warehouse staff to coordinate inventory and shipping schedules.
- Assist in ensuring smooth order fulfillment and delivery processes.
- Convert product weights
Qualifications:
- Experience: 2 years in customer service, order entry, or a related administrative role.
- Comfortable using software systems (SAP experience is preferred)
- Excellent communication skills
- Experience coordinating with warehouse teams