Order Processing Specialist - Whiteline Mod - Furniture Wholesale : Job Details

Are you an organized and detail-oriented professional looking to enhance your career in customer service? Join our team as an Order Processing Specialist and play a vital role in ensuring customer orders are processed accurately and efficiently. This role is essential for maintaining customer satisfaction and supporting the smooth operation of our warehouse.

Key Responsibilities:

Order Processing: Review and process customer furniture orders, ensuring accuracy and completeness.

Order Management: Oversee the entire order cycle, from generation to fulfillment, while communicating back order delivery updates to customers.

Customer Communication: Handle customer inquiries regarding order status, product availability, and shipping details.

Data Management: Enter and maintain accurate records of inventory and customer orders.

Shipping Coordination: Secure and negotiate shipping quotes to ensure timely deliveries.

Qualifications:

Attention to Detail: Strong analytical skills and accuracy in order processing.

Communication: Excellent written and verbal communication skills.

Time Management: Ability to multitask and meet deadlines in a fast-paced environment.

Problem-Solving: Strong problem-solving skills with a customer-focused approach.

Team Collaboration: Ability to collaborate with internal teams such as accounting, warehouse, and claims departments.

Software Proficiency: Knowledge of Microsoft Office (Excel) and other relevant software tools.

Areas of Expertise :

Experience in order processing.

Knowledge of accounting principles and practices.

Strong organizational skills

Experience with order management systems (ERP, CRM)

Strategic thinking and time management skills.

Fluent in Spanish ( Able to Speak, Read and Write)