Order Processing Specialist - COllabera : Job Details

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Order Processing SpecialistContract: Colonie, New York, USSalary: $22.00 Per HourJob Code: 355956End Date: 2024-12-14 Days Left: 26 days, 2 hours leftApplyJob Details: Industry: Publishing & Information ServicesTitle: Order Processing Rep IILocation: Colonie, NY Duration: 3 Months Day - to - day:

• Responsibility for providing superior service by analyzing customers' requests, ensuring compliance and accuracy, resolving or escalating issues, following requests through to completion, and communicating progress to customers and internal teams.
• The FA may support both Fulfillment and Service of Process (SOP) functions.
• The FA fulfills initial filings and document requests (e.g., retrieval requests, incorporations, formations).
• FA activities include learning the complex and comprehensive CT product line and jurisdictional rules and regulations; fielding incoming questions timely; reviewing and fulfilling incoming requests timely; assisting process servers; contributing to customer satisfaction and organizational success; participating in process improvement initiatives; and representing the client within the industry and territory.

Responsibilities:

• Process State or customer documents following established Standard Operating Procedures utilizing proprietary and MS suite applications.
• Understand and follow security guidelines Create process documentation.
• Assist in issue resolution with internal and external customers.
• Work with team members to assist in the training and implementation of process and policy changes. Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach.
• Analyze data and recommend process improvements and reporting Assist in special project work as assigned.

Qualifications: Requirments:

• A minimum of two years of customer service or related work experience .
• High school diploma or equivalent certification.
• Some college preferred.
• Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal.
• Proficient with MS Office Suite applications including Word, Excel and Outlook along with excellent data entry skills.
• Ability to multitask and demonstrate ability to problem solve .
• Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment

Job Requirement

• Office Clerk
• Customer Service
• Administrative Assistant
• Data Entry
• Office Admin
• Excel

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Nandini Das Gupta
• [email protected]

Apply Now