Order Processing Specialist - JobSquad Staffing South Florida : Job Details

We are looking for a Order Processing Specialist to join our team and support Operations and Sales to help drive results by bringing order management expertise and an analytical mindset

Core Responsibilities:

● Process customer orders between systems, business partners, and customers, ensuring all necessary documentation is completed accurately and timely

● Reviewincoming orders for accuracy, contract compliance, and business guidelines

● Enter order and financial data in systems to ensure timely processing and shipping, delivering a high level of quality that minimizes the risk of delay

● Coordinate with warehouse operations to ensure orders are on time

● Resolve order processing and invoicing issues, escalating when necessary

● Maintain a high degree of quality control and validation of completed work

● Workwith Finance to resubmit invoices that are past due

● Address customer concerns regarding shipping delays or damaged goods

● Updatecustomer records with order details such as shipping details and tracking numbers

● UpdateFinance with status of payments from Customer Portals

● Maintain customer data such as ship-to addresses and essential contact lists

● Ensure operating and quality standards are met based on service objectives

● Otherprojects as assigned

Qualifications & Skills:

● Bachelor's degree in Finance, Business, or related field

● At least 1 year of experience with order processing, invoicing, data entry, and customer service

● Strong computer skills and fast, accurate data entry capabilities

● Technical experience with ERP/EDI systems- NetSuite, SAP, etc. are a plus

● Experience with management of shipping vendors- FedEx, UPS, Freight Carriers are a plus

● Excellent communication in both written and verbal forms ● Proficient in Microsoft Excel

● Ability to work in a fast-paced, performance-based environment and be a self-starter

● Ability to prioritize, organize, and manage multiple tasks with great attention to detail and quality

● Energetic, positive team player who is excited and comfortable in an entrepreneurial environment

● Willingness to roll up your sleeves and execute with the ownership mentali