ORDER SPECIALIST - Ambassador Home Improvements : Job Details

Job Type Full-timeDescription***THIS POSITION IS NOT REMOTE***Our Order Processing Specialist will accurately order all Renewal by Andersen of Central PA products which includes windows, patio doors, entry doors, bay/bow windows. This process must be completed with a high level of accuracy and efficiency. You will also provide administrative support to the Admin/Finance Manager as needed. We are looking for a self-motivated, team player, with a high level of attention to detail to become the newest member of our team.Responsibilities:o Ensure accurate and timely processing of orderso Understand and implement established Renewal by Andersen administrative policies, procedures, and those of RbA Corporate when appropriate for special ordered materials.o Verify proper documentation is entered into rForce relating to questions and resolutions that arise during project processing.o Develop a thorough understanding of computer software utilized for obtaining pricing information, internal sales processing, and placing orders (RbA IQ and OMS, Benbilt Configurator, and rForce).o Order product with all Rba Central PA Vendorso Record shipment dates in rForce and keep them up to date; communicate with the Production team when any changes to shipments occur. o Prepare installation packets for the Production department.Ensure job folders contain proper documentation for legal compliance with regulations.o Proactively seek answers from respective departments when questions arise to ensure projects proceed according to plan.o Be dependable and punctual and a legitimate team playero Maintain a professional appearance and demeanorRequirementsQUALIFICATION AND SKILL REQUIREMENTS: •High school diploma or GED, A minimum of 2 years of work experience in the home improvement service field or other closely related field preferred.

• Previous customer service experience
• Strong independent thinker, able to work independently.
• Problem solving and conflict resolution skills required.
• Strong Computer Skills
• Strong written and verbal communication skills.
• High attention to detail
• Strong organizational skills
• Able to multi-task and work in a fast-paced environment

Salary Description $19/hour