Outbound Call Center Rep - Remote - SIGNIFY HEALTH, LLC : Job Details

At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference. As part of the Signify Healths Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals. This role will report to a Member Engagement Manager. What will you do? Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. Follow 20 approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy. Present a positive, professional, and high energy approach to clients, health plan members, and team memb...Call Center, Remote, Health, Technology, Healthcare