Outreach Coordinator - Ascension Recovery Services : Job Details

Wise Path Recovery Centers is looking for a motivated and strategic Outreach Coordinator. The Outreach Coordinator position is responsible for increasing referrals with existing accounts and acting as a liaison between the company and the community to develop new referring accounts. The Outreach Coordinator is a self-starter who works independently to fill their schedule with visits to referral sources. The outreach coordinator will develop long standing relationships with Individuals from all levels of various referral organizations. Accountabilities

• Support behavioral health program initiatives through outreach activities

• Develops and grows professional relationships with senior executives, medical professionals, and other key decision makers of prospective referral sources

• Responsible for maintaining a balance of account management and new account creation that supports the referral expectations of the business

• Responsible for developing a deep understanding of the territory. Including but not limited to competitive landscape, payor dynamics and an ability to identify potential referral sources

• Assists in the development of marketing/PR materials

• Responsible for maintaining adequate communication between the company and its referral sources so that patients and referral sources have a good experience

• Must meet or exceed monthly expectations for calls, meetings and facility tours

• Appropriately leverage company and clinical leadership to develop new business

• Identify barriers associated with client access to services

• Outreach Associates must have the skills and competency to communicate with people at all levels of the organization; including- executive management, patients, and external agencies.

• Other duties as assigned

• Core Values - Promote and adhere to the workplace values of kindness, teamwork, empathy, integrity, excellence and mission

Qualifications and Knowledge

• Ability to work as a member of a team as well as independently

• Ability to read and interpret documents such as safety rules or policy & procedure manuals

• Demonstrate proficiency in verbal and written communication skills

• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form

• Ability to deal with problems involving several concrete variables in standardized situations

• Ability to be flexible in relation to department needs

• Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.

Education, Experience, Skills

• BA or BS in a human service field or equivalent work experience preferred

• 1-3 years of experience in human service profession

• SUD and/or MH knowledge preferred.

• Must have or, within 30 days from hire, be able to obtain current First Aid and CPR card

Work Conditions and Physical Requirements

• Work Setting: Indoors, environmentally controlled

• Body Positioning: Spend time sitting and standing, making repetitive motions, and spend time using hands to handle, control or feel objects, tools or controls. Frequently lift or move up to 10 lbs and occasionally lift or move up to 50 lbs

• Dress: must dress appropriately

• Communication: Contact with others, electronic mail, in-person discussions, public speaking, telephone, video

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.