Outreach & Engagement Specialist - Community Health Systems : Job Details

Outreach & Engagement Specialist

Community Health Systems

Job Location : New York,NY, USA

Posted on : 2025-01-17T22:19:09Z

Job Description :

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Outreach & Engagement Specialist

Full Time Williamsburg Annex, Brooklyn, NY, US

30+ days ago Requisition ID: 2952

Salary Range: $47,911.20 To $48,888.98 Annually

Community Healthcare Network is seeking for a Full-Time Outreach and Engagement Specialist.

JOB FUNCTION:

Responsibilities include, but are not limited to:

  • Finding new patients through engagement with community based organizations.
  • Conduct new patient's assessment screenings consistent with the Scope of Services.
  • Engage in outreach efforts to support patient retention in HH care coordination services and primary care both in person and telephonically.
  • Conduct community outreach visits to patients including to patients homes, shelters, hospitals and other points of contact within the community.
  • Inform patients of the different services offered at CHN and provide them with internal and external resources to improve their quality of life and their healthcare needs.
  • Actively seek out and engage in relationship building with Community Based Organizations (CBO) in order to generate referrals to care coordination and other CHN services.
  • Collaborate with patient and care team to implement plan of care towards achieving goals.
  • Provide advocacy on behalf of patient at the community level in order to assist patient in meeting healthcare goals and to mitigate the effects of social determinants of health.
  • Conduct home/field visits and maintains patient contact inclusive of face to face contact in accordance with program standards and established workflows.
  • Maintains organized record of outreach and engagement activities along with outcomes.
  • Completes and presents reports to Outreach Manager and Health Home leadership as required.
  • Documents all patient related encounters and interventions in patient's chart per established workflow.
  • Schedules appointments with and for the Care Management team.
  • Performs other related duties as assigned.
  • WHAT WE LOOK FOR:

  • Associates Degree or equivalent of college credits from an accredited college/university required with one year of community outreach or care coordination experience.
  • High School Diploma or GED along with 3 years of community outreach or care coordination experience.
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