Outreach Program Coordinator - Girl Scouts Heart of Pennsylvania : Job Details

Position Summary:The Outreach Program Coordinator is responsible for planning, organizing, coordinating and implementing quality programs that result in consistent and growing participation in Girl Scout Leadership Experiences. In his/her region, the Outreach Program Coordinator is responsible for building community relationships to expand outreach efforts and increase active Girl Scouts membership for both girls and adult volunteers. This individual will be based out of the Scranton/Wilkes Barre area. Key Responsibilities:Program Delivery & Facilitation: Ensure the quality delivery of outreach programming to achieve Girl Scout outcomes of strong sense of self, positive values, challenge seeking, healthy relationships and community problem solving.

• Plan, implement, and deliver Girl Scout educational and outreach programs in accordance with GSHPA and GSUSA guidelines, as well as with local, state, and federal guidelines.
• Monitor, evaluate, and report on the quality and consistency of program delivery across all programs.
• Actively lead, teach, and/or assist in program delivery and support Part-Time Facilitators and volunteers to deliver programs.
• Co-design and deliver fiscally responsible programmatic experiences that result in girls returning consistently and inviting their friends to expand the program.
• Maintain high standards of health and safety in all activities for program participants and staff by always adhering to the GSUSA Safety Checkpoints.
• Understand, instruct, and promote the safe use and care of equipment, cleanup for all activities and ensure all participants follow the proper Safety Activity Checkpoints.
• Understand, lead, and instruct participants in all emergency procedures.

Coordination of Programs: Coordinate the delivery of programs with key external partners, Part-Time Facilitators, as well as GSHPA departments, staff, and volunteers.

• Support the onboarding, mentoring, training, and skills building of Part-Time Facilitators, volunteers and school staff supporting the program.
• Coordinate Part-Time Facilitators', volunteers and organization/school staff schedules, rosters, and reporting for programs in assigned region.
• Ensure timely notification to management of areas of improvement, concern, and risk. This includes completing accident and/or incident reports and submission to management within 24 hours.
• Contribute to the ongoing evaluation of current programming efforts. Evaluate programs consistently with the objective of continually revising and updating curriculum and program delivery for maximum impact.
• Work collaboratively with the Membership team throughout all outreach programming to ensure successful migration for each participant to fully involved membership.
• Work collaboratively with other departments to develop, promote, and evaluate all regional programming efforts.

Community Relationships: Establish and maintain relationships with educational institutions and community partners to support new and existing programming opportunities for outreach activities.

• Organize and implement quality outreach programs for girls in underserved communities.
• Develop strong, collaborative relationships with organizational partners to include setting clear expectations, regular communication and articulation of shared goals.
• Work with organizational partners to develop a plan to grow the program and expand the reach of Girl Scouts.
• Travel throughout the assigned region to meet with potential partners, collaborate with diverse community groups, and represent the council in the community.
• Provide professional, quality customer service to all customers (i.e. donors, members, volunteers, staff and other community contacts.)

Girl and Family Engagement: Build strong relationships with girls and families resulting in regular attendance and investment from families for a sustained Girl Scouts Leadership Experience.

• Promote Girl Scouts and outreach activities with families in the region and within identified organizations, including but not limited to awareness raising events, regular communications, and specific family activities.
• Organize, coordinate and lead family engagement activities as part of program outreach to build stronger relationships with families for sustainability of Girl Scout leadership experience.
• Actively engage families in outreach activities to increase participation and investment in Girl Scouts.
• Build strong relationships with girls and their families through regular communication and interaction.

Other Duties:

• Work a flexible schedule including evenings and weekends.
• Prepare and present organized, structured, and informative presentations in a clear and understandable manner appropriate for the individual or group.
• Lead activities in a flexible, professional manner in accordance with GSHPA strategies, motivating girls to participate.
• Handle confidential information with integrity and discretion.
• Demonstrate commitment to the Girl Scout mission and the Girl Scout Leadership Experience by representing GSHPA in a positive and professional manner.
• Perform other duties as assigned in support of council-wide initiatives and/or cross functional teams to further the mission of GSHPA.

Requirements

• Bachelor's degree, preferably in Education or related field, or equivalent experience required.
• At least 3 years of previous experience developing, conducting, and/or supervising innovative youth and community programs.
• Bilingual Spanish/English preferred.
• Proficient in Microsoft Office, Adobe Acrobat, and virtual meeting platforms.
• First Aid/CPR/AED certified by a nationally recognized provider (or ability to obtain within 6 months of hire) required.
• Strong public relations skills and ability to develop community collaborations.
• Efficiently operate standard office equipment.
• Strong written and verbal communication skills with attention to detail.
• Speak and communicate ideas and thoughts clearly in a public setting.
• Demonstrated ability to build and maintain strong relationships, through polite and professional communication both in person and via phone, virtual meetings, email, and/or mail.
• Strong time management and organizational skills with the ability to prioritize a high volume of work while managing multiple deadlines in a continually changing work environment.
• Work independently with limited supervision.
• Work with individuals of diverse backgrounds and ages in a professional manner.
• Use sound judgment and critical thinking skills when decision making.
• Effectively identify, analyze, and solve problems.
• Pass and maintain required background clearances.
• Possess and maintain a valid driver's license; access to reliable transportation required.
• Travel throughout the council, as needed.
• Lift/carry 30 pounds.