Job Location : Madison,IN, USA
The Outside Sales Associate will be responsible for identifying new market opportunities and expanding the company's product offerings while maintaining and strengthening relationships with the existing customer base. This role involves generating new business in a broader market, aiding in the development of sales initiatives, and providing excellent customer service to ensure long-term partnerships. This position will be a Value and performance based Outside Sales Associate role and drive sales of our steel pipe and tube products. This role involves regular travel and a focus on building long-term partnerships with customers.
Responsibilities
· Aid in Market Development & Expansion: Aid in the identification and pursuit of new market opportunities, analyzing trends to introduce the company's products to untapped or underserved markets. Assist in identifying new product capabilities that align with customer needs and market demand.
· New Business Acquisition: Actively seek out and acquire new customers in target markets, expanding the company's client base beyond its current reach. Develop strategies to penetrate new industries or regions, leveraging market knowledge and networking.
· Customer Relationship Management: Maintain and grow relationships with existing customers by providing exceptional service, understanding their evolving needs, and offering tailored solutions. Conduct regular visits to customer sites, ensuring satisfaction and addressing any concerns proactively. Collaborate with internal teams to ensure seamless customer service and order fulfillment.
· Contribute to Sales Strategy Development: Collaborate with the sales and marketing team to develop effective sales plans, pricing strategies, and promotional campaigns to increase market share. Work closely with product development teams to align customer feedback with new product designs and capabilities.
· Assist with Negotiations & Contracts: Assist the Sales Team in negotiations with new and existing customers to secure profitable deals, ensuring mutually beneficial terms. Draft proposals, manage contracts, and facilitate smooth transitions from initial contact to finalized agreements.
· Performance Tracking & Reporting: Monitor sales performance, report progress to the sales manager, and adjust strategies as needed to meet and exceed revenue targets. Keep accurate records of customer interactions, sales activities, and market research. Actively seek and report competitor/market intelligence, changes in the market or customers, and customer feedback to adjust sales strategies accordingly.
· Industry Knowledge & Networking: Stay up to date with industry developments, competitors, and market conditions to offer informed advice and recommendations. Participate in industry events, trade shows, and networking opportunities to promote the company and its products. Conduct training sessions on products and services where necessary. Prepare and deliver sales presentations and proposals to potential customers.
Required Education and Experience
· Bachelor's degree in business, marketing, sales, or a related field (preferred)
· In lieu of a degree, equivalent experience in sales or business development will be considered
· 2-4 years of sales experience, preferably in the steel industry or other related industrial sectors
· Experience with ASTM A513 applications is a plus
Required Skills/Abilities
· 2-4 years of sales experience, preferably in the steel industry or other related industrial sectors. Proven success in building and maintaining customer relationships
· Strong understanding of sales processes, market dynamics, and negotiation tactics
· Ability to identify new market opportunities and product development ideas
· Excellent communication, presentation, and problem-solving skills
· Self-motivated with the ability to work independently and manage time efficiently with a goal-orientated mindset
· Willingness and ability to travel extensively within the U.S. to meet with customers, attend industry events and explore new market areas
· Proficiency with MS Office Suite and ability to analyze provided sales data
Work Environment
Manufacturing Plant Office/ Home Office / Traveling/ Events
Position Type and Expected Hours of Work
This is a full-time position – 40 hours. Some weekends are required and Travel up to 75%.