Overnight Customer Support Associate (Work From Home) - Elation Health : Job Details

Customer Service / Fully Remote - Anywhere in U.S./ Up to $55K per year / Medical, Dental, Vision & Life / Home Office Tech Stipend / 9p-7a PT - As a Customer Support Associate you'll:Be responsible for answering common troubleshooting and how-to questions about the Elation and Passport applications via email or phone; Collaborate internally with other members of the support team, as well as other internal stakeholder; Collect pertinent information from customers and escalate complex cases to Senior Customer Support AssociatesHiring Fast >> Recommended Skills Customer Service Customer Relationship Management Explain Warranty Promote Customer Loyalty Plan Loss Prevention Customer Satisfaction.TIP For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Posted in Chicago..