Overnight ER Receptionist (PT) / Health Care Representative - Michigan State University : Job Details

Job postingsOvernight ER Receptionist (PT) / Health Care RepresentativeBack to search results Apply now Job no: 1003807Work type: Support StaffPay Grade:07Major Administrative Unit / College:College Of Veterinary MedicineDepartment:Veterinary Teaching Hospital 10046906Sub Area:CT- Clerical Tech.Salary:Salary Commensurate with ExperienceLocation: East LansingCategories: Health Care Support, Office/Clerical Support, Veterinary/Animal Care, Clerical Technical- CT, 1/2 Time (50-64.9%), UnionWorking/Functional TitleOvernight ER Receptionist (PT)Position SummaryThis position will be in the VMC Emergency clinic working at reception desk where you will greet, register, and direct clients and their animals to the correct waiting area; creates, reviews, and updates electronic client and patient health records; establishes patient appointments in electronic scheduling system; collects payments at the time of patient discharge and accurately documents the payments in an electronic record.The College's vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at to learn about the MSU College of Veterinary Medicines goals, strategies, and progress.CVM Core Value of Diversity We are committed to promoting the principles of equal opportunity and multiculturalism where all individuals are valued, respected, provided opportunity to flourish, and open doors in their pursuit of excellence. We encourage and welcome our community to share ideas with us surrounding opportunities to advance diversity, equity, and inclusion.Minimum RequirementsKnowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.Desired QualificationsOne year of customer service experience. Experience in processing multiple calls using excellent phone etiquette; excellent communication and computer stills, including proper grammar and spelling; Experience in a fast-paced customer service setting; excellent customer service and proven empathy skills.Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.Required Application MaterialsResume and cover letterWork HoursOvernight 11PM-7AMWebsiteWWW.CVM.MSU.EDU/HOSPITALBidding eligibility ends November 19, 2024 at 11:55 P.M.Advertised: Nov 13, 2024 Eastern Standard Time