Overnight Front Desk Agent - Loews Hotel & Resorts : Job Details

Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency conversion for hotel guests. Coordinate with other hotel departments to satisfy guest requests. Provide detailed information about hotel facilities and operating hours. Adhere completely to all Loews Hotels Star Service Standards. Sell rooms in accordance with Front Desk sales strategies. Receive and transmit guest messages. Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies. Distribute and coordinate completion of SQS survey cards during guest check-out. Read Group Profiles and Banquet Event information on a daily basis. Maintain the cleanliness and excellent condition of equipment and work area. Other duties as assigned. Maintains clean and excellent condition of Front Desk area. Maint...Front Desk, Agent, Overnight, Hotel