PARK RANGER - State of Arizona : Job Details

ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona's natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.

To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.

Arizona State Parks and Trails protects and preserves 30 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona.

PARK RANGER

DEAD HORSE RANCH STATE PARK

MUST BE ABLE TO WORK EVENINGS, WEEKENDS & HOLIDAYS

Job Location:

Address: 675 Dead Horse Ranch Road, Cottonwood, AZ 86326

Posting Details:

Salary: $17.00 - $18.50 / per hour

Grade: 16

Closing Date: December 15, 2024

Job Summary:

Under supervision, performs a variety of work activities while providing customer service in the operation of a historic, recreational/natural resource park; interprets natural features of the area, and ensures public safety by enforcing Park rules and regulations. Individual positions may be responsible for some or all of the listed duties and/or other related duties.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

Outdoor Recreation & Programmatic:

* Hosts visitors; conducts interpretive programs and may lead guided walks or hikes.

* Assists to plan and conduct special events.

* Communicates information in response to visitor questions, direction, guidance, and concerns.

* Assists with recreation infrastructure and activities at Dead Horse Ranch State Park and Verde River Greenway State Natural Area.

Customer Service and Communication:

* Communicates via telephone, in writing, and in person to park management.

* Provides courteous customer service by phone and in-person and responds to public inquiries about park hours, accommodations and reservations.

* Assists in the staffing and operation of contact station and gift shop.

Cash Handling:

* Perform cashier duties at Contact Station/Gift Shop.

* Collect and account for fees for park admission and store purchases.

* Complete revenue and visitation records reports.

Maintenance:

* Maintains campgrounds, picnic areas, trails, equipment, community ditch and ponds, irrigation systems, and/or other recreational sites to include litter removal, trail maintenance, hauling debris.

* Maintains all facilities in safe, clean, sanitary conditions to include general cleaning, restocking supplies, cyclical painting.

Public & Staff Safety:

* Promote the safety of park visitors and enforces Park rules and protect Park resources.

* Patrols facilities to identify maintenance, safety and park rule issues and infractions.

* Responds to incidents and injuries; Utilizes two-way radio communications system.

* Confers with local officials and law enforcement officers.

* Completes all necessary reports concerning incidents.

* Other duties as assigned as related to the position.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

* Outdoor recreation and park management, outdoor/environmental and/or history/archeology education. Principles and processes for providing customer service satisfaction, safety, security, sanitation, operation maintenance, and public relations procedures and practices. Park rules, department policies, facility operational standards, and emergency response procedures. First Responder Training, EMS or First Aid training or equivalent experience. Knowledge of fees and revenue functions, general office procedures and outdoor parks and recreation. May require knowledge of Arizona Revised Statutes and law enforcement techniques. Work schedule will consist of mornings, afternoons, evenings, weekends, and holidays, which may include working in extreme heat & cold, wind and/or rain.

Skill in:

* Effective communication both written and verbal, active listening. Skill in public speaking both in a lecture setting and impromptu. Skill in customer service satisfaction, critical thinking, and issue resolution techniques to deescalate upset or non-compliant visitors. Park Ranger Senior only: Skill in the development of training and education programs involving parks safety training or other related programs. May require supervisory skills relevant to supervising employees and volunteers and special assignment personnel.

Ability to:

* Work unsupervised in a constantly changing and dynamic environment. Ability to work and collaborate with coworkers to produce innovative concepts and resolve issues in a way that promotes a positive and healthy workplace culture. The ability to develop, modify, maintain and manage special assigned programs, projects and or duties specific to the operation of the park and the park goals. Ability to interact effectively with a wide variety of customers visiting the facility and successfully meeting their needs. Park Ranger Senior only: The ability to display non-supervisory leadership to other team members and Department personnel. May require supervisory abilities relevant to supervising employees and volunteers and special assignment personnel.

Selective Preference(s):

Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Pre-Employment Requirements:

* Must obtain, possess and maintain a current Arizona Driver's license appropriate to assignment.

* Some positions may require certification as an Emergency Medical Technician.

* If needed, ability to obtain certi?cation as an Emergency Medical Technician and/or Waste/Water Management.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

? Affordable medical, dental, life, and short-term disability insurance plans

? Top-ranked retirement and long-term disability plans

? 10 paid holidays per year

? Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

? Sick time accrued at 3.70 hours bi-weekly

? Deferred compensation plan

? Wellness plans

? Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Contact Us:

[email protected]

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) ###-####. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?

Email [email protected] or call (602) ###-#### for assistance.