Salary : $46,423.78 - $65,322.92 Annually Location : Sacramento, CA Job Type: Full-Time Career Job Number: 003630-24-PW-2 Department: Public Works Division: Parking Service Division Opening Date: 09/01/2024 Closing Date: Continuous THE POSITIONTHIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are the second and fourth Thursday of each month. New hires in the Parking Enforcement Officer classification may be eligible for one-time recruitment and retention bonuses totaling up to $5,000 during the first year of employment. The Department of Public Works, Parking Services Division, is seeking Parking Enforcement Officers. This position works independently to issue parking citations, responds to complaints and inquiries, performs investigations and field work involving the enforcement of appropriate codes, laws, and regulations with an attention to public safety. This position will require reporting to work on weekends, holidays and evening shifts, at times in inclement weather conditions. IDEAL CANDIDATE STATEMENT Ideal candidates will:
- Demonstrate high professional standards as representatives of the City of Sacramento.
- Have strong customer services skills and experience working with the public.
- Be adept in writing and possess the ability to issue parking citations, respond to complaints and inquiries, perform investigative and field work involving the enforcement of codes, laws, and regulations.
- Possess proficiency in communication due to regular interactions with other sections and departments within the City of Sacramento.
DEFINITION To perform office, investigative and field work involving the enforcement of appropriate codes, laws, regulations and validation programs pertaining to on-street and off-street parking within the City of Sacramento. Writes and issues parking citations, responds to complaints and inquiries. This is a non peace-officer classification that does not carry a firearm or weapon. SPECIAL NOTE: all parking enforcement vehicles will be outfitted with global positioning devices. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a Parking Enforcement Supervisor or higher level supervisory/management staff in the Department of Transportation. This classification does not directly supervise, but may train other staff if necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES - Patrol an assigned route of city streets and parking lot facilities to identify and cite vehicles in violation of parking codes/utilizing a three-wheel motorized vehicle, automobile, bicycle, or on foot. - Perform field investigations for parking citation reviews. - Respond to parking complaints and inquiries regarding enforcement and control activities. - Investigate, respond to and enforce disabled parking placard provisions and issue misdemeanor citations. - Immobilize vehicles when authorized by the placement of a device on the wheel of the vehicle. - Identify and cite vehicles in violation of preferential parking regulations. - Identify and cite vehicles in violation of parking regulations. - Report traffic accidents, abandoned vehicles, hazardous vehicles and traffic hazards encountered in the course of work. - Provide information to the public regarding location of streets, buildings, parking lot facilities and other points of interest. - Attend neighborhood association community and business meetings. - Confer and coordinate with other agencies and City Departments on the investigation and disposition of parking code violations. - Direct traffic as needed. - Maintain assigned equipment and supplies such as citation books, tire-marking chalk, including arranging for repair and routine maintenance of assigned vehicles. - Operate an on-board license plate recognition camera system; perform minor maintenance. - Operate an electronic ticket writing system. - Operate a department issued personal digital assistant (PDA) device. - Operate a two-way radio and maintain close communications with dispatching personnel. - Complete forms and reports as necessary. - Maintain records and secure confidential documents. - Produce computer generated reports and other correspondence as necessary. - Train coworkers in area of responsibility as needed. - Appear for administrative hearings or court trials; give testimony as necessary. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: - City policies related to the violation enforcement code. - City street and address system. - Basic skills in public contact. Skill in: -Effective verbal and written communication in the English language. Ability to: - Learn, understand, interpret and enforce appropriate City and State parking and vehicle codes, laws and regulations. - Observe situations; record and recall pertinent details. - Learn and operate personal computers and applicable software programs. - Learn the functions of, and operate a two-way radio, on board license plate recognition system, electronic ticket writing system, PDA device. - Identify and report parking and traffic problems encountered in the course of work. - Learn technical aspects of the job. - Establish and maintain effective working relationships with the public, law enforcement personnel, and other parking enforcement personnel. - Maintain routine records and logs. - Perform assigned duties with significant independence. Experience and Education High School Diploma or GED. -AND- One year of experience involving public contact and independent decisions. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Penal Code Course: Successful completion of a Penal Code (PC) 832 Arrest, Search and Seizure course during the probationary period is required. Work Conditions: Must be able to work varied shifts, including weekends, nights and holidays. Environmental Conditions: Work is performed outdoors in all weather conditions. Physical Conditions: Must be able to visually observe details up close, or at a distance; read, sit or walk for an extended period of time, enter/exit vehicles frequently. Must have finger dexterity/grasping ability to operate issued equipment/devices, or a computer. Probationary Period: Must complete six (6) months of probation at a satisfactory performance level to gain permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final cut-off deadline;
- Employment applications must be submitted online; paper applications will not be accepted.
- Employment applications will be considered incomplete and will be disqualified:
- If applicants do not list current and/or past job-related experience in the duties area of the Work Experience section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
- If see resume is noted in the Work Experience section; a resume will not substitute for the information required in the Work Experience section.
- Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
- If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final cut-off deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C.
- Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.
2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:
- Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
- A resume will not substitute for the information required in the T&E questions.
3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Parking Enforcement Officer examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process:
- Please visit for a comprehensive, step-by-step guide to the application process.
- For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) ###-####.
- Visit the City of Sacramento Human Resources Department website at
- Send an email to [email protected]; or
- Call the Human Resources Department at (916) ###-####
Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: Union Contracts: Salary Schedule: 01
APPLICATION: I understand my application must meet the minimum qualifications for consideration of employment with the City of Sacramento. The experience I list in the duties area of the Work Experience section of the employment application will be used to determine if I meet the minimum qualifications as stated on the job announcement. A resume, responses to the supplemental questions requiring a narrative response, employment history listed elsewhere in the application or attachments will not substitute for the information required in the Work Experience section of the employment application. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).Please refer to the City of Sacramento's Applicant Resources Page for Screening Instructions:
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SUPPLEMENTAL QUESTIONNAIRE: The answers to the questions below will be reviewed by the hiring department along with the information provided in your employment application. Therefore, your answers must be consistent with your employment application information (especially in the Education and Work Experience sections), must be unambiguous, and must contain sufficient but concise detail and organization. A resume will not be accepted in lieu of completing this Supplemental Questionnaire. Lack of clarity, incomplete or inconsistent information, and/or disorganized presentation may negatively affect the hiring department's review of your Supplemental Questionnaire.
I understand and agree to the above instructions. 03 Are you willing to work holidays, weekends and late evenings, as required by this position?
04 This position requires being in extreme weather conditions, including extensive walking and getting in and out of a vehicle repeatedly while on duty. Are you willing to perform job functions in extreme weather conditions with these physical requirements?
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TRAINING AND EXPERIENCE EXAMINATION: The following questions are the Training and Experience (T&E) Examination. In addition to the City of Sacramento employment application, applicants must complete and submit online responses to the T&E questions. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. Therefore, your responses to the T&E Exam questions should be thorough and complete because the exam score will determine your ranking on the eligible list for this job. In accordance with the City of Sacramento's Racial and Gender Equity Action Plan (RGEAP), this examination contains non-binary names and pronouns. For additional information regarding the City's RGEAP, please copy and paste the following link into a web browser:
I understand and agree to the above instructions. 06 Select the one option that best describes your experience interacting with colleagues, customers, or members of the public to resolve conflicts and de-escalate stressful situations.
- Two years or more
- At least eighteen months, but less than two years
- At least one year, but less than eighteen months
- At least six months, but less than one year
- Less than six months
07 Select the one option that best describes your experience making independent decisions when responding to public inquiries or complaints.
- Two years or more
- At least eighteen months, but less than two years
- At least one year, but less than eighteen months
- At least six months, but less than one year
- Less than six months
08 Select the one option that best describes your experience explaining information such as rules, policies, procedures, and/or resources in-person, over the phone, or in writing.
- Two years or more
- At least eighteen months, but less than two years
- At least one year, but less than eighteen months
- At least six months, but less than one year
- Less than six months
09 Select the one option that best describes your experience accurately and efficiently retrieving, compiling, updating, and/or maintaining routine records, reports, databases, or logs.
- Two years or more
- At least eighteen months, but less than two years
- At least one year, but less than eighteen months
- At least six months, but less than one year
- Less than six months
10 Select the one option that best describes your experience operating a computer, two-way radio, electronic ticket writing system, personal digital assistant (PDA) device or similar technology.
- Two years or more
- At least eighteen months, but less than two years
- At least one year, but less than eighteen months
- At least six months, but less than one year
- Less than six months
Required Question
