Parking Enforcement Technician - City of Durango : Job Details

Salary: $19.39 - $27.15 HourlyLocation : Durango, COJob Type: Full-TimeJob Number: 2024-00151Department: TransportationDivision: Parking - 8211Opening Date: 11/07/2024Closing Date: 11/14/2024 11:59 PM MountainSchedule Details:: Monday- FridayDescription Do you enjoy working outdoors, staying active, and making a positive impact on your community? The City of Durango is seeking a service-minded Parking Enforcement Technician to join our team!This role offers a unique opportunity to combine fresh air and exercise while contributing to the efficiency, organization, and safety of Durango. Working under the general supervision of the Parking Operations Manager, you'll perform a variety of duties to enforce the City's parking ordinances and ensure the maintenance and operation of parking equipment. You will coordinate with other City departments and outside agencies, prepare reports, and maintain parking data.On walking or vehicle patrol, you'll act as the eyes and ears of the City. You'll observe sidewalks and roads for safety issues, report problems to the right department, and serving as a helpful ambassador to residents and visitors alike. Essential Job Duties What You'll Do in This Role: Maintain & Operate Parking Equipment

• Keep parking meters and equipment in working condition, including parts replacement, installation, and troubleshooting.
• Use technology to monitor parking activity and enforce City parking ordinances.
• Maintain the clean appearance of parking meters by removing stickers, signs, graffiti, etc.
• Collect and maintain parking vacancy data; generate vacancy rate maps in conjunction with the Geographic Information System (GIS) Division.
• Operate vehicle immobilization equipment and perform daily checks on abandoned and booted vehicles.

Enforce Parking Ordinances

• Issue citations for parking violations
• Patrol designated areas to enforce parking restrictions and time limits.
• Appear in Municipal Court to defend issuance of citations, as necessary.
• Prepare and maintain records and reports on violations and actions.
• Communicate with other departments using a two-way radio, telephone, and email; contact central dispatch for criminal or civil violations.

Provide Excellent Customer Service

• Act as a City Ambassador, promoting a positive and welcoming environment while assisting residents and visitors.
• Respond to citizen concerns and inquiries regarding parking regulations and equipment.
• Help report and resolve any safety hazards or maintenance issues encountered while on patrol.

Minimum Qualifications You Have:

• A high school diploma or GED.
• One year of experience in customer service, enforcement, or a related field.
• Strong technical skills with the ability to repair mechanical and electronic devices.
• Proficiency in Microsoft Excel and using spreadsheets to track and process data.
• Excellent customer services skills and the ability to effectively resolve public inquiries.

Supplemental Information What We Can Offer You:

• Comprehensive medical, dental, and vision insurance.
• Ample personal time off (PTO) and 11 paid holidays.
• Flexible scheduling and work-life balance.
• 401(a) retirement plan and optional deferred compensation plan.
• Basic life insurance and accidental death & dismemberment (AD&D) coverage.
• Long-term disability coverage.
• Paid Family and Medical Leave (FMLA).
• Access to Employee Assistance Program (EAP).
• Free access to the Durango Community Recreation Center and Chapman Hill Ice Rink & Ski Area.
• Holistic Employee Wellness Program, addressing physical, mental, financial, and professional well-being.
• Free transit pass and family member discounts.
• Reimbursement for job-related classes to foster continuous learning.
• Sixteen hours of volunteer time off per year to support local non-profit organizations.

To view the full job description, click here. Belong at the City of Durango: We believe in creating an inclusive workforce that welcomes diversity of thoughts, viewpoints, and experiences. The City of Durango is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.We offer a complete benefits package to full-time employees including medical, dental & vision insurance, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off.To learn more details, visit our 01 Do you have any relatives who currently work for the City of Durango?

• Yes
• No

02 If you answered yes, provide your relative's name, the department they work in, and their relationship to you. 03 Have you been previously employed by the City of Durango?

• Yes
• No

04 If you answered yes, provide previous City positions and approximate dates for those positions. 05 Have you ever been convicted of a crime, including misdemeanors, deferred sentences/judgements?

• Yes
• No

06 If you answered yes to having been convicted, you are REQUIRED to provide DATE(S) and DESCRIPTION(S) of offense(s) below. 07 Do you have a high school diploma or GED?

• Yes
• No

08 Do you have one year of experience in customer service, enforcement, or a related field?

• Yes
• No

Required Question