Part-Time Communications Officer (911 Dispatcher) - Martin County Sheriff's Department : Job Details

The Martin County Sheriff s Department is currently accepting applications for a part-time Communications Officer (911 Dispatcher). The Communications Officer/Dispatcher receives information requiring law enforcement, fire and/or medical responses and disseminates information via radio and/or phone to proper emergency or non-emergency services, and is responsible for carrying out the directives of the Sheriff by organizing, directing, planning and coordinating the operations of the Martin County communications system and use of the law enforcement records system. Shift and hours may vary based on department needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide initial contact for public safety calls, 911 emergency lines, administrative lines, administrative lines and radio traffic and determining priorities of calls and dispatch appropriate personnel including law enforcement, fire, rescue, ambulance/or air ambulance. Know how to answer questions on a wide variety of topics or how to refer the calls. Handle angry, difficult, hysterical or uncooperative callers in a professional manner. Must be able to remain calm in an atmosphere of ever changing priorities and periods of high stress. Dispatching all emergency vehicles including law enforcement, fire, rescue, ambulance/or air ambulance. Operate radio console receiving and transmitting messages. Responding to all law enforcement, fire department, and EMS radio traffic. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties. Continually perform at a high level of mental stability and professionalism. Perform multiple tasks simultaneously within critical time constraints and under the pressure of emergency conditions. Performs work on various computer systems, databases, and mapping software and other applications for data entry and information retrieval. Works rotating shift work during the days, evenings, nights, weekends, and holidays, and must be available to work extended shifts and be subject to emergency callout(s). Receives and broadcasts emergency weather information. Communicate clearly and concisely and relaying details accurately. Running the state computer for law enforcement, looking up driving records, license plates, criminal histories, and other records including knowledge of where to find Order for Protections, Harassment Restraining Orders, and DANCO s. Checking warrants on individuals for officers and jailers, entering warrants, stolen vehicles and other stolen property, and missing persons, etc. Contact on-call human service worker, off duty officers and business key holders after business hours. Finds addresses and phone numbers for law enforcement. Maintains court documents within the Sheriff s Office Records System. A successful applicant is subject to completion of reference verification and criminal background checks deemed satisfactory by the County. Martin County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.