DescriptionPosition: DispatcherLocation: Pine County Sheriff's OfficeUnion: AFSCME Corrections/Dispatch Unit FLSA status: Non-Exempt, Part-timeEssential Functions:
- Responsible for operating the Pine County emergency communications center, including receiving complaints via 911 emergency, non-emergency phone lines, or in person.
- Maintains communication with the State Bureau of Criminal Apprehension (BCA), via state computer.
- Runs requested criminal checks and license plate checks as requested by field personnel.
- Determines the type of complaint and issues a Call For Service, via Computer Aided Dispatch software, with necessary data on the type and nature of call.
- Serves as Sheriff's Office switchboard, routes calls to sheriff's staff as necessary.
- Monitors all radio frequencies, weather stations, and data terminals and relays information to the deputies, ambulance crews, fire crews, and other agencies as deemed necessary.
Knowledge, Skills and Abilities: Thorough knowledge of County and departmental policies, practices and procedures; thorough knowledge of map reading and interpretation, CAD documenting, thorough of standard office equipment, Armer radio 800 megahertz radio system, Sentinel 911 phone system; general knowledge of standard office software, Beacon, Odyssey (court software) thorough knowledge of Computer Aided Dispatch (CAD) software, Records Management System (RMS) software, PsPortals (browser based public safety program (BCA); ability to make arithmetic calculations; ability to type minimum of 40 wpm; ability to speak clearly and concisely; ability to follow oral and written instructions; ability to remain calm under pressure; ability to deal with individuals experience stress or trauma; ability to multi-task; general knowledge of Minnesota Offense Code.> Learn more about the Dispatch Unit at Pine County Sheriff's Office by visiting our website