Part Time Front Desk - Helena Motors : Job Details

Position Summary:The perfect student position. The Part-Time Customer Service Representative plays a key role in ensuring a positive customer experience. This position involves working independently during assigned shifts, handling customer inquiries, processing transactions, and maintaining a clean and organized work environment.Key Responsibilities:

• Customer Interaction: Greet customers warmly, in person and over the phone, and assist with their needs in a professional and courteous manner.
• Product Knowledge: Stay informed about the company's products and services to effectively assist customers and recommend solutions that meet their needs.
• Work Environment Maintenance: Keep the workspace clean, organized, and safe for customers and employees.
• Shift Coverage: Work independently during assigned shifts, ensuring that all tasks are completed in a timely and efficient manner.
• Communication: Report any issues or customer feedback to the supervisor/manager in a timely manner.
• Compliance: Adhere to company policies and procedures, including safety protocols and dress code.

Qualifications:

• Experience: Previous experience in customer service, or a related field is preferred but not required.
• Skills:
  • Strong interpersonal and communication skills.
  • Ability to work independently and manage time effectively.
  • Basic math skills for handling transactions.
  • Proficiency with basic computer skills.
• Availability: Must be available to work flexible hours, including weekends.

Working Conditions:

• Physical Requirements: Ability to stand, walk, and lift light to moderate weights (up to 25 lbs) for extended periods.
• Shift Details: Shifts are 3:30pm to 7:30pm during weekdays and split weekend hours. This position requires less than 20 hours of work per week, with weekend shifts required.