Job Location : O Fallon,IL, USA
What We're Looking For Auffenberg Dealer Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. About Us Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today! What We Offer * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Full Supplemental Insurance Menu * FSA (Flexible Spending Account) * Paid Time Off * 401K w/Match * Cardinals, Blues, Fox, Muny, Ballpark Village Tickets Responsibilities * Oversee the parts sales process from start to finish * Communicate with customer on parts status * Communicate with staff and customers in a friendly and professional manner. * Be able to read and understand the parts catalog when looking up parts. * Answers phone calls, providing price quotes and other information * Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. * Provides high level service to internal and external customers. * Pulls and fills orders from stock * Maintain a weekly bin checks to ensure accuracy of stock. * Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. * Locates out-of-stock parts from outside source and submits an emergency order, if necessary. * Make sure all internal requests for parts are billed on service repair order. * Receives payment from retail customers or obtains credit authorization. * Set up orders for daily shipment, delivery, or pick-up Qualifications * Have a High School Diploma or equivalent * Have experience with auto parts sales (preferred) * Are able to work in a fast-paced work environment * Have strong organizational and time management skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.