PARTS COUNTER ASSOCIATE - Beltway Companies : Job Details
PARTS COUNTER ASSOCIATE
Beltway CompaniesJob Location : Baltimore,MD, USA
COMPANY OVERVIEW:
Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts. As part of our commitment to excellence, we are seeking a motivated and knowledgeable Parts Counter Person to join our team.
POSITION OVERVIEW:
As a Parts Counter Person at Beltway Companies, you will play a crucial role in assisting our customers with their parts needs. Your primary responsibilities will include:
+ Places daily parts orders, stocks incoming orders, and maintains inventory control.
+ Works collaboratively across departments to manage inventory physically and electronically.
+ Assists in annual parts inventory preparation and execution.
+ Keeps the parts area clean, organized, and uncluttered.
+ Provides support to counter sales reps and covers telephone inquiries as needed.
+ Responds promptly and proactively communicates with customers regarding parts inquiries and delays.
+ Records and identifies needed parts efficiently, determining availability and pricing.
+ Fulfills customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.
+ Monitors order statuses, addresses issues promptly, and notifies customers upon parts arrival.
Requirements
+ Prior experience in transportation, warehouse, parts, or service environments required.
+ Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs.
+ Experience with various vehicles preferred.
+ Knowledge of wholesale distribution beneficial.
+ High School Diploma or GED required.
+ Basic PC skills and understanding of PC systems necessary.
+ Strong verbal and written communication skills essential.
+ Must be a team player committed to customer satisfaction.
+ Problem-solving skills and basic algebra/geometry familiarity advantageous.
+ Ability to frequently lift up to 50 pounds.
+ High energy level required for constant movement throughout the shift.
Benefits
+ Paid OEM Training
+ Boot Reimbursement
+ 401(k) matching
+ Dental Insurance
+ Health insurance
+ Paid time off
+ Vision insurance