Parts Counter Crown Acura Richmond - Asbury Automotive Group : Job Details

Parts Counter Crown Acura Richmond8704 W Broad St, Henrico, VA 23294, USARequisition ID Req #4648Date Posted Wednesday, September 25, 2024About AsburyCrown Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News World report. Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Parts Counterperson at Crown Acura, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Parts Counterperson who will help us redefine the car-buying experience. Does this sound like you? Apply now! he Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient mannerInform customers of companion part requirements while ensuring the customer is exposed to the full product lineAnswer incoming phone calls and counter inquiries, providing price quotes and other information as neededInform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product lineReview body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable Pull and fill orders from stockNotify parts manager of out-of-stock parts or shop materials that need immediate attentionNotify all necessary parties when special ordered parts have been receivedPull orders and ensure sure all parts are tagged with customer names and job numberFollow department policy and instructions on the special ordering of parts, plus S.O. agingFollow up on back-ordered parts and replenishes assigned inventory dailyMaintain a prompt, efficient and timely flow of paperworkMakes sure all internal requests for parts are billed on service repair orderVerifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or requiredReceive payment from retail customers or obtain credit authorizationAssist outside sales representatives with their ordersExcellent communication and customer service skills, and able to maintain a professional image and demeanorAbility to multi-task in a fast paced environmentStrong computer phone skills is required (Internet, MS Outlook)Proficient in CDK is a plus!Degree in automotive technology or military equivalent experienceBi-lingual is always a plus!Must be at least eighteen years of ageMust have a valid Driver s LicenseMust be able to pass pre-employment screen (background and drug test)

Company Benefits:Pay and Recognition: Weekly pay Paid holidays paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member s eligibleInsurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunitiesIND6

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