Parts Counter Representative - JX Enterprises : Job Details

We are seeking a dedicated and customer-focused Parts Counter Representative to be the face of our company. The ideal candidate will not only possess a strong technical understanding of diesel engines but will also embrace and promote our core values in every customer interaction. As a Parts Counter Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. Essential Duties and Responsibilities: Honor Commitments: Accurately process parts orders, ensuring the correct parts are selected and available for customers while adhering to delivery timelines. Collaborate with the warehouse team to manage inventory levels, showcasing a commitment to fulfilling customer needs promptly and efficiently. Locate and secure parts from various vendors for shop jobs, demonstrating a proactive approach to honoring commitments and fulfilling customer orders. Keep customers informed on the status of speci...Representative, Parts, Counter, Customer Service, Manufacturing, Automotive, Insurance