Parts Counterperson - Toyota of Grand Rapids : Job Details

Parts Counterperson needed. Great opportunity for an individual seeking to start out in a great company with room for advancement!Who We Are Preferred Auto Dealerships is a local group of family-owned automotive dealerships serving West Michigan for over 35 years! We are focused on creating an amazing work environment for our employees because we realize that they are our greatest asset. Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. We have a strong history in our community and supporting our community is a goal all our employees strive for. Who We Are

• Family owned
• Cares and supports community
• Fun team atmosphere
• Phenomenal Tenured staff
• Growing stores/organization
• Ethical
• Customer focused management staff

Benefits We Offer

• Paid medical benefits
• Defined career path
• Flexible work schedule
• Work/life balance
• Digital-savvy dealership with latest technology
• Paid Training
• Employee vehicle purchase plans
• Long term job security
• Discounts on products and services

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.