Parts Counterperson - Retail Counter - BMW Of The Main Line : Job Details

ABOUT US: BMW of the Main Line, Philadelphia's BMW Center, is located just blocks off City Avenue on Bala Avenue.

BMW of the Main Line is seeking a reliable and energetic Retail Parts Advisor for an immediate opening. The successful candidate will have some automotive parts knowledge and will be responsible to provide a high level of service to our retail parts and accessory buyers.

RESPONSIBILITIES:

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provides high level service to internal and external customers
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Set up orders for daily shipment, delivery, or pick-up

REQUIREMENTS:

• Pleasant demeanor a must
• Have experience with auto parts sales (preferred)
• CDK experience (preferred)
• Saturday's as needed
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Maintain appearance standard as set by Center Management