Parts Specialist II VDOT - Mancon : Job Details

Overview:

The Parts Specialist II provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.

Responsibilities:

Provide quality customer service to include but not limited to the following:

• Attention to detail
• Review, familiarize with and adhere to Product Group Catalog.
• Review, familiarize with and adhere to Policy and Procedures Manual.
• Review, familiarize with and adhere to MANCONs SOPs and Safety Manual.
• Meet and greet customers
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available

Parts Pick up

• Drive vehicle to designated locations to purchase/pick up parts
• Provide company documentation to vendors as required (tax exempt form, credit references)
• Review all invoices at vendor location to ensure accuracy on pricing and quantities
• Return products to MANCON location in a timely fashion

Data Entry Requirements

• Assist in generating invoices for customer requisitions in the inventory system
• Assist in entry of vendor receiving documents in the inventory system

Inventory Management Requirements

• Assist in performing weekly inventory cycle counts
• Assist in performing counts during Wall to Wall inventories at site

Other Requirements

• Follow established guidelines for vehicle and equipment maintenance
• Provide 24 hour support at the VDOT location during emergencies
• Travel to locations to pick up parts
• Assist with inventory research projects as requested
• Adhere to required procedures
• Participate in the SCM continuing training program
• Assist with Store Supervisor duties as assigned
• Uses training, knowledge and experience to research and solve day-to-day issues independently

Qualifications:

• 1 year computer experience
• 24-hour availability
• Valid Drivers License with two years driving experience
• P1 or P2 ASE Certification or 5 years procurement experience with auto or heavy duty truck parts

Preferred Qualifications:

• Delivery Driver experience
• Inventory experience
• Obtain and maintain a forklift license

Physical Requirements:Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Essential Requirements:Driving, Lifting, Reaching, Sitting, Standing, Stooping, WalkingPhysical Requirements Other:

Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.