Patient Access Associate, Outpatient Services, Part Time, Shift Varies - Baptist Health South Florida : Job Details

PART TIME. This position will require great flexibility to cover shifts of others on leave so must be available to work any day of the week and any schedule. Saturday shifts will be required from 7AM-3PM

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Degrees:

* High School,Cert,GED,Trn,Exper.

Additional Qualifications:

* Complete and pass the Patient Access training course.

* Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.

* Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.

* Desired: Basic knowledge of medical and insurance terminology.

* Experience with computer applications (e.

* g.

* , Microsoft Office, knowledge of EMR applications, etc.

* ) and accurate typing skills.

* Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.

* Bilingual English, Spanish/Creole.

Minimum Required Experience: