Patient Access Center Clerk - King's Daughters Medical Center : Job Details

Responsible for promptly and professionally greeting and assisting medical practice customers via telephone encounters. Assists in scheduling appointments assuring complete and accurate patient registration while supporting quality levels in patient satisfaction. Must maintain expert knowledge of KDHS services, including hours of operation and services provided. DUTIES AND ESSENTIAL FUNCTIONS Overall performance rating of below indicated essential job duties: Appropriately confirms demographics of customers to ensure accurate data entry and efficient services and corrects demographic data as necessary in computer system. Schedules/re-schedules appointments for patients by phone and makes reminder calls as requested Answers questions and offers other information, as requested, to provide patient-focused service and a positive impression of the organization and practices exceptional telephonic skills. Performs verification of insurance eligibility prior to patient visit when applicable a...Patient Access, Clerk, Patient, Healthcare, Medical