Patient Access Manager - Androscoggin Valley Hospital - PATIENT ACCESS - HOSP : Job Details

About AVH: The major strength of Androscoggin Valley Hospital (AVH) is found in its wide network of specialists who provide care throughout Coos and portions of Carroll County, NH. With wide-ranging specialties including, but not limited to, Audiology, Urology, Ear, Nose, Throat/Allergy, OB/GYN, Orthopaedic Surgery and Sports Medicine, and General Surgery, a number of our providers travel to multiple North Country locations, providing a seamless and convenient patient experience. A 25-bed critical access hospital, AVH also offers state of the art Imaging technology: Mammography, CT Scan, Ultrasound, and MRI all received Gold Seal Accreditation by the American College of Radiology. AVH proudly offers a full complement of Physical Therapy services (Inpatient, Outpatient, and off-site) as well as Occupational Therapy (Inpatient and Outpatient.) The close relationship that AVH enjoys with Coos County Family Health Services yields multiple off-site Laboratory locations within their primary care clinics. Named a Top 100 Critical Access Hospital by iVantage numerous times, the providers, nurses, staff, and volunteers work tirelessly to personify the Hospital's Mission to Deliver the Best Healthcare Experience to Every Patient, Every Day. About North Country Healthcare (NCH): North Country Healthcare is a non-profit affiliation of fourmedical facilities, Androscoggin Valley Hospital, North Country Home Health& Hospice Agency, Upper Connecticut Valley Hospital, and Weeks MedicalCenter, located in the White Mountains Region of New Hampshire. NCH includesnumerous physicians and medical providers at multiple locations. This leadingcomprehensive healthcare network which employs hundreds of highly-trainedindividuals delivers integrated patient care through three community hospitals,specialty clinics, and home health and hospice services. NCH remains committedto the health and well-being of the communities we serve. North Country Healthcare is an equal-opportunity employer.Qualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, or protected veteran status. If you require a reasonable accommodation in completing thisapplication, interviewing, completing any pre-employment testing, or otherwiseparticipating in the employee selection process, please direct your inquiriesto the Human Resources department at the affiliate to which you are applying. Job Summary: Under thedirection of the Vice President of Revenue Cycle, the Patient Access Manager isresponsible for managing the development, organization, and management of thePatient Access Department, emphasizing the overall patient experience andpositive financial outcomes. Manages direct supervisor(s) and team lead(s).Demonstrates behaviors outlined in NCH's Core Values and supports NCH's Missionand Vision. Skills: (1)Demonstrated experience in providing excellent customer service, conflictmitigation, and resolution. (2) Demonstrated leadership skills through the ability to lead and mentor ateam. (3) Advanced knowledge of scheduling, pre-registration, insurance verification,registration, check-out, authorization, financial clearance, andpoint-of-service collections. (4) Demonstrated knowledge and use of applicable software applications. (5) Strong data analysis skills. Education: BachelorsDegree in Business Administration, Healthcare Management, or related fieldpreferred.