Patient Access Navigator - Healthpoint : Job Details

Salary Range: $21.00 - $24.31 (hourly)Location: 16200 116th Ave SE Renton, WA 98058Schedule/hours: M-T 10am-7pm, W-F 8am-5pm; seeking flexibility for possible Saturday coverage in the futureWould you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.Position Summary: Responsible for performing all site front office functions including incoming and outgoing phone activities, appointment scheduling, patient registration, computer data entry, collection of payments, maintaining medical and dental records and serves as an example of excellent customer service to patients, family members and community partners.Compensation is dependent on skills and experience.Your contribution to the team includes:

• Coordinate and facilitate whole person care for all services at HealthPoint Health Center.
• Educate patients on integrated primary care model and explain services available to them i.e BH, pharmacy, dental and medical.
• Greet all clinic patients and visitors as appropriate, which include checking-in all patients by entering patient data into computer system. Ensure accuracy of all data including income, address, and insurance verification.
• Access and update patient information in Electronic Practice Management (EPM) and Electronic Dental Record (EDR) computer system as required.
• Register and check in patients.
• Discharge patients and scheduling follow up or other type of appointments.
• Maintain effective communication with back-office staff and providers as needed to appropriately work in additional patient visits on providers schedules.
• Support Clinic initiatives and meeting quality measures
• Participate in process improvement work to address oral health gaps, remain financially viable and community events.

Must have's you'll need to be successful:

• High school diploma or equivalent.
• Zero (0) to six (6) months of relevant experience; or equivalent combination of education and experience.
• Beginning level of Word, Excel and Outlook, Electronic Dental and Medical Records required.

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassionIt is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.