Patient Access Rep. - 100% Remote - Within WA - Idaho State Job Bank : Job Details

Patient Access Rep. - 100% Remote - Within WA at TEKsystems in Post Falls, Idaho, United States Job Description A WELL ESTABLISHED MEDICAL PROVIDER HERE IN WASHINGTON STATE IS LOOKING TO HIRE ON A GROUP OF REMOTE PATIENT ACCESS REPS TO JOIN THEIR TEAM IN NOVEMBER FOR A 6-MONTH ASSIGNMENT This is a 6-month assignment, can be a good foot in the door with this company 100% Remote but Candidate must remain within 60-minute of Spokane or Renton, WA due needing to be able to pick-up equipment CAN ACCEPT CANDIDATES FROM IDAHO WHO ARE CLOSE TO SPOKANE Expected Interview Date: 9/16 Expected Start Date: 11/5 Schedule: Can be an 8-hour shift between 7:30am-6pm PST Mon-Fri + Training is Mon-Fri 8-5 Equipment Provided - Computer, two monitors, keyboard, mouse, headset, and web cam Description: In this position you will perform general patient access and registration duties in 'EPIC', such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. This position will be primarily supporting the Primary care Call Center. Additional Skills & Qualifications: 2 years of customer service experience, (high end ie Nordstrom's/Marriott) 1 year call center experience, ideal 1 year working in a medical office admin type roles Excellent Communication and Service service skills. Quick thinker, willing to adapt, strong stress management skills Computer savvy High School/GED required Work From Home Requirements: - A connection with 20Mb+ download and 8Mb - 10Mb upload speeds is REQUIRED. + Must be able to hardwire to their internet modem and cannot access internet wirelessly. Workspace Expectations: + Employees who work from home are required to have a quiet and private workspace in the home. We must protect PHI (Patient Health Information) at all times. + Telecommuting should not be viewed or used as a substitute for dependent care. To dedicate full attention to work duties, telecommuters must make regular dependent care arrangements while telecommuting. + This is a remote work opportunity, but not suitable for nomadic employment. Candidates must reside in Washington or Idaho during their contract for employment with Kaiser Permanente and cannot travel with their equipment. + Agents are expected to join training and scheduled meetings with camera on. Experience Level: Entry - Intermediate Level We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirement To view full details and how to apply, please login or create a Job Seeker account