Patient Access Rep - Trinity Health : Job Details

**Employment Type:**Full time**Shift:****Description:**Patient Access RepSummaryAt MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers.Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines ( the MercyOne Family! We are looking to hire a Patient Access Rep.As a Patient Access Rep at MercyOne, you will provide Follows-up on outstanding patient account balances via phone fax, written request.**Schedule:**+ Full Time**General Requirements:**+ Audits accounts for resolution.+ Reviews and processes insurance denials.+ Responds to insurance company and patient inquiries received via mail.+ Requests insurance and patient refunds and prepares for mailing.+ Refiles claims as necessary.+ MARGINAL FUNCTIONS:+ Responds to Customer service inquiries.+ Reviews medical record information via computer.+ Updates patient information via computer.+ Calls other outside sources for information.+ Prepares adjustments for application to accounts.+ Reviews insurance payments via computer.+ Calls insurance companies to verify eligibility.+ Requests letters to insurance companies via computer.+ Performs other related work as required.**Education:**+ High school graduate/GED requiredOne year of insurance billing experience preferred. Personal computer/applications knowledge required.Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!Visit MercyOne Careers ( to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.Visit MercyOne on LinkedIn ( , Facebook ( , Instagram ( , YouTube ( , and Twitter ( !**Our Commitment to Diversity and Inclusion**Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran