PATIENT ACCESS REPRESENTATIVE - HOSPITAL - Santiam Hospital & Clinics : Job Details

Patient Access Representative - TEMPORARY for Six MonthsAt Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matchedby our dedication to employee growth and well-being. As part of our team, youll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.With 11 clinics offering 8 specialties, youll be part of a diverse and dynamic healthcare community. Were proud to have been named the 2024 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center and Womens Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.Job Status:Temporary Full-Time, Float, evenings & weekendsDepartment Description: The Admissions Department consists of staff that are responsible to three locations: Front Desk Admissions admits for radiology, lab, outpatient services and inpatient services; Surgical Admissions admits for surgery and dietician services as well as assisting with scheduling and other duties; Emergency Services Admissions admits for the emergency room, handles physician call services and coordinates with multiple departments. The admissions department is open 24/7, 365 days a year in support of our other departments. The Admissions department is part of our Revenue Cycle Team consisting of Admissions, Hospital Billing, Clinic Billing, Hospital Coding, Clinic Coding and Medical Records. This department interacts at a high level to offer customer service to our patients as well as other departments. There may be potential for permanent positions.Responsibilities:Admitting patients into the Emergency Room, Lab and Imaging.Completing registration of patients for inpatient and out-patient services.Answering multi-line telephones.Receiving and distribution of physician calls.Maintaining quality customer service and patient confidentiality at all times.Performing other related duties incidental to the work described herein.Requirements:High School Diploma or GEDOne year of experience working in patient accountingOne year of insurance billing experienceKnowledge of medical terminologyGood communication with insurance companies and co-workersMust be skilled in written and verbal communicationsCommitment to customer service and teamworkAbility to multi-taskMaintains a positive work atmosphereBenefits for eligible positions:Medical, Vision and Dental InsurancePTO and holiday payEmployee Referral Program401(k) RetirementLife InsuranceLong Term DisabilityEmployee DiscountsBilingual Pay Differential for eligible positionsPublic Service Loan Forgiveness for eligible positionsTuition Assistance for eligible positionsSantiam Hospital is an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer