Patient Access Representative - Amery Hospital & Clinic : Job Details

JOB DESCRIPTION As a Patient Assistant at Amery Hospital & Clinic, you will assist patients at the reception/Checkout desk of the clinic by performing check in, check out, scheduling duties and work queue processing. Primary duties include, but are not limited to, coordinating patient appointments, checking in patients by following Care Model Process guidelines and performing related reception/scheduling duties as assigned. Work Schedule: Every other weekend 3:00 – 11:00 p.m. Required Qualifications: High School graduate or equivalent. Minimum two years experience in a hospital or medical clinic setting or equivalent. Experience in a customer service setting. Excellent verbal and written communication skills. Knowledge of medical terminology. Experience with Microsoft products, Word, Excel, Outlook, etc. Preferred Qualifications: Completion of position related 2-year program, such as Medical Administrative Specialist or Medical Office Specialist. Experience in EPIC computer system. Experience working with healthcare insurance. Benefits: Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 403b with match, disability insurance and tuition reimbursement. Benefits take effect the first day of employment. About Amery Hospital & Clinic: Since being established in 1956, Amery Hospital & Clinic has provided outstanding health care to Amery and our surrounding communities. We provide the kind of high-quality care you'd expect to find in a “big city” with the personalized dedication you can expect from a hometown doctor. In addition to primary care for all stages of life, we offer specialty services including oncology, cardiology, orthopedics and surgical services. We strive to offer more to our patients – more care options, more comfort and more expertise. In addition to our hospital and clinics, we provide specialized care for patients at our Behavioral Health Center and Wound Healing Center. We also work in close collaboration with other hospitals in the HealthPartners health care system, giving our community access to the high-quality care. As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve. ABOUT US At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class. JOB INFO Job Identification 106910 Posting Date 10/09/2024, 06:31 AM Locations Amery Hospital & Clinic Work Schedule Working every other weekend, evening shift in the ER, from 3 PM to 11 PM. Hours Per Week/FTE 8 hrs weekly / .2 FTE Job Shift Evening Position Type Part-time regular Job Category Customer Service Department Rev Cycle Scheduling and Registration Worker Type Employee