Patient Access Representative - Cynet Systems : Job Details

Patient Access Representative

Cynet Systems

Job Location : Los Angeles,CA, USA

Posted on : 2025-02-05T21:32:07Z

Job Description :
Job Description: Pay Range: $23hr - $25hr
  • Provide front office support for ophthalmology multispecialty group practice including greeting patients, performing patient check-in/out processes, assuring patients are appropriately registered and insurance information is accurate.
  • Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness.
  • Demonstrate exemplary customer service.
  • ct as a liaison between the front office and communications' center.
  • In addition, provide administrative support including collecting patient payments, performing insurance verification, scheduling patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s).
  • Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with senior operations managers.
  • Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.
  • cts as a patient navigator by assisting the patient with insurance related issues and assuring a patient has coverage and authorization to be seen for care.
  • Obtains authorizations, calls for benefits, opens cases with insurance companies, counsels patients on obtaining 100% active coverage and establishes/maintains active relationships with medical groups and insurance companies.
  • Reviews health insurance plans with patients in clinic and by telephone.
Minimum Expertise:
  • Must have excellent phone skills and rapport.
  • Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including HMO, PPO and government health programs.
Must Have:
  • High school diploma or equivalent education.
  • Front office experience in a medical setting.
  • Reliable and consistently available for all assigned shifts.
  • Clean and professional appearance.
  • Strong phone etiquette and ability to build rapport with patients and staff.
  • Proficient computer skills and familiarity with medical terminology.
  • Thorough understanding of insurance types, including HMO, PPO, and government health programs.
Apply Now!
Similar Jobs ( 0)
-- View More Similar Jobs --