Patient Access Representative - Part Time - Cherokee Regional Medical Center : Job Details

DescriptionPatient Access Representative - AdmittingReports to: Patient Access Manager Anticipated Schedule: Part-Time with benefits,16-20 hours per week. Shifts are minimum two weekdays 5:30p-9p and weekend rotation 7a-7:30pCompetitive wage and benefits offered include: paid time off, health, dental and vision insurance, life insurance, short term and long term disability, retirement program, tuition assistance, funeral leave, jury duty, flex spending, EAP, health and wellness program.POSITION SUMMARY:Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines. Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information.RequirementsEducation:Required: High school diploma or GED.License/Registration/Certification:None RequiredExperience:Customer service experience within an office setting. Preferred: Experience in a medical settingKnowledge/Skills/Abilities:Knowledge of office procedures and of spelling, grammar and punctuationSkill in typing and data entry with minimal errorsAbility to to communicate effectively in both oral and written formAbility to read and understand information and ideas presented in writingAbility to operate a personal computer with a general understanding of application software and an understanding of the InternetAbility to learn organization-specific softwareAbility to apply general rules to specific problems to produce answers that make sense ESSENTIAL FUNCTIONS:Provides a friendly, welcoming and helpful atmosphereInterviews patients to obtain reason for visit, demographic information and insurance informationAnswers incoming calls on the main phone line, appropriately answering caller questions or transferring the call to the proper departmentCompletes other clerical duties to process admission paperworkCompletes scanning functions daily