Job Location : New Castle,DE, USA
Job Type Full-time Description WESTSIDE IS LOOKING FOR A TEAM LEAD FOR THE SCHEDULING/PATIENT ACCESS DEPARTMENTJOIN THE TEAM THAT MAKES A DIFFERENCE! Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Access / Scheduling Team Lead works closely with the Call Center / Patient Access Manager to help ensure that the team is providing a high quality, positive patient experience. They will work alongside the team providing feedback and training and assist in performing the duties of a Patient Access Representative / Scheduler when necessary. WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME.A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. As a community health center, Westside Family Healthcare provides care for everyone who walks through our doors, regardless of ability to pay, immigration or citizenship status, national origin, religion, race, ethnicity, gender identity, or sexual orientation. OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity. CORE RESPONSIBILITIES