Patient Access Specialist - 24 Seven Talent : Job Details

• $21.27/hr + benefits on W2
• Shift Hours – 3:00pm to 11:30pm
• 9+ month contract with likely extension/conversion
• Fully Onsite in Falls Church, VA.

***MUST BE ABLE TO WORK WEEKENDS (Weekend Expectation: Every Other Weekend / Holiday Expectation: Rotation of Holiday Assignment)***

Our client is a leading, Virginia-based medical campus. They are seeking a Patient Access Associate to join their Falls Church team!

As a Patient Access Associate 1, you will demonstrate accountability, accuracy and effective communication skills relative to departmental goals. To help achieve our mission, your use of financial counseling and insurance verification skillsets will be essential. Identifying and communicating payer authorizations and referral requirements is required. Determining patient financial responsibility and notifying patients and/or guardians, when necessary, is of vital importance.

•Works independently to complete assignments without close supervision. Improves inefficiencies and

minimizes repetitive errors by changing/improving workflow processes. Uses a logical process to

identify the cause of problems and develop appropriate solutions.

•Selects an appropriate method of communication for audiences and adjusts communication style when

needed.

•Explains insurance benefits and patient liability by using appropriate communication methods/styles.

•Applies knowledge of online payer verification systems to obtain and validate insurance information on a

timely and accurate basis.

•Coordinates with other departments to assist or transport patients/visitors requiring special

attention/support. Interviews patients to secure and document required medical, financial,

demographic and insurance information.

•Educates and assists patients with the completion/submission of applications for alternative sources of

payment for healthcare services including medical assistance programs, loans and grants.

•Reports safety hazards/violations and takes appropriate action to protect the environment and guests

until help arrives – if necessary.

•Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely

and professional manner.

Interested? Apply today!