Patient Access Specialist - Monthly Bonus (Evenings) - Lake Behavioral Hospital : Job Details

Job DetailsJob LocationLake Behavioral Hospital - Waukegan, ILPosition TypeFull TimeSalary Range$20.00 - $23.00 HourlyJob ShiftEveningsDescriptionJOIN OUR TEAM AS A PATIENT ACCESS SPECIALIST!MONTHLY BONUS OPPORTUNITY! Hours: Monday - Friday 2pm-10:30pm including Saturday and Sunday Your Work MattersHow will you make a difference? Are you an experienced and detail-oriented Patient Access Specialist ready to take on a pivotal role in verifying benefits and eligibility for admissions? Join our team at Lake Behavioral Hospital and make a meaningful impact in patient financial services!As a Patient Access Specialist, you will verify benefits and eligibility on all admission inquiries, prepare admission folders, and collect co-pays/deductibles from patients. You will also play a key role in establishing effective and timely payment plans, coordinating with utilization review and discharge planning to minimize the risk of non-payment, and ensuring accurate financial collections. Your role will be crucial in helping patients understand their financial responsibilities while supporting both Inpatient and Outpatient Services.

• Accurately verify insurance benefits and eligibility for all admissions.
• Prepare admission folders and collect co-pays/deductibles from patients.
• Assist with establishing payment plans and coordinating financial arrangements with collection personnel.
• Collaborate with utilization review and discharge planning to limit the risk of non-payment.
• Provide ongoing patient benefit information and participate in patient discharge procedures.
• Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.

Your Experience Matters What we're looking for:

• Education & Education: High School Graduate (or equivalent) required; college degree preferred.
• Experience: Minimum of 1 year experience in a hospital business office setting, ideally within psychiatric services. Familiarity with insurance coverage plans, copayments, and deductibles is essential.
  • Key Expertise:
    • Working knowledge of managed care, commercial, and government insurance plans.
    • MedHost experience is preferred but not required.

• Additional Skill Requirements:
  • Basic knowledge of public assistance programs and required financial forms
  • Proficiency in Microsoft Office applications, with a strong focus on Excel
  • Detail-oriented with basic mathematical and analytical skills to resolve financial issues
  • Positive demeanor and strong verbal and written communication skills
  • Professional appearance and approach
  • Ability to quickly learn the MedHost patient accounting software system
  • Strong communication skills and professional demeanor
  • Effective time management skills to handle multiple priorities in a fast-paced environment
  • Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through

Your Care MattersWhat we provide for our team:

• 401(k) + matching
• Health insurance
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Lake Behavioral Hospital.Compensation: This is a full-time role, and the expected compensation range is $20.00 - $23.00 hourly, plus a monthly bonus opportunity. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Access Specialist!Get to know us Outstanding Care, Compassionate People, Unparalleled ServiceDiscover a fulfilling career at Lake Behavioral Hospital (LBH)! We are a 161-bed acute care facility located in Waukegan, IL, and have been providing mental health treatment to the community and the state of Illinois since 2018. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of adolescents, adults, and their families. We offer specialized inpatient programs and outpatient services proven to decrease symptoms of mental illness, and we are committed to helping people live healthier lives. Our compassionate and experienced team of psychiatrists, licensed therapists, nurses, and support staff are here to create an atmosphere of health, hope, and healing.Join us in providing exceptional care and contributing to the well-being of individuals and families in need. Be a part of the transformative healthcare experience at Lake Behavioral Hospital.

• To learn more about LBH, visit us at:

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.Individuals Maintaining Positive Attitude and Commitment To ServiceAt Lake Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.